“I like the flexibility and ease of scheduling pickup and dropoff. I also feel like its reliable - i've never had a real issue. Clothes are always clean and folded nicely.”

“I love to throw my laundry bag out the window to save the person from having to climb my stairs when they do a pickup. I have 43 stairs so having a service to pick up and deliver my laundry is an amazing luxury!!”

“Home delivery of dry cleaning.. photos of what you are having cleaned. Prices are competitive and on par with other non-delivery places. The hours of drop off and pick up are perfect for working individuals and you can easily always get in contact with someone if you are having an issue.”

“Text message communication is awesome. I can just look at the messages and know whats going on without having to make calls, and the immediate response to questions rocks as well.”

“Just the sheer convenience of not having to drop off and pick up. Love the convenience of someone picking up and delivering to my door in the evenings after I get off work. ”

“We have had great customer service experience. Also Rinse makes our life easier! And we love that you treat your valets well.”

“Laundry is a hassle. Quarters, going to the basement, lugging stuff around. The pick-up and drop off only when you need it, is the best. ”

“You do my laundry and folding better than my mother! Great service and speed. Easy to use app and my clothes didn't smell like laundromat.”

“Cheaper than most dry cleaning places in the city and dropped off to your door! What more could you ask for?!”

“The best three words to describe rinse are reliable, convenient, and friendly. I have been a customer for over 3 years, and all of my pick-ups and deliveries have been on time on the day I requested. My clothes come back in great condition, and often times even better than when I had them picked up (thanks to the team for the complimentary repairs!). Every valet has been friendly, cheerful, and helpful. Customer service is quick and easy. Thank you!”

“Pick-up and drop-off have been great even though I’m awful at hearing my doorbell. All the couriers have been so accommodating. And my laundry is perfect every time. Especially since my laundry is so abundant, in a household with disabled person Rinse is a god send.”

“You guys are more affordable than local dry cleaners I've looked at and do a great job every time! Delivery is always timely and well coordinated. Thanks for making my work clothes being clean and pressed one less thing to worry about!”

“Convenient app to schedule pickups and excellent customer service. Super flexible and friendly concierge/delivery drivers who always accommodate me if I need them to come at a later time or at the end of their route. ”

“The people, the smiling service, the extra mile for little things. If I'm impressed by the person at my door, I can be sure the leadership is top notch. I often text back when I get my notification and ask Rinse to please not ring the doorbell but to call or text because we have an infant sleeping at delivery time. Not once has the doorbell rung. I see the same people delivering and picking up, and they are always super friendly.”

“Convenience and good service. Haven't has a problem with my orders to date. Clothes are folded nicely and smell great. Customer service is always available in case I have any questions or need to reschedule.”

“The people are #1, you hire extraordinarily well, congrats on that, it's not easy, but each time I tell someone about Rinse, I start out with the people, then the excellent service.”

“Due to my super busy work life and our not super lack of wash machine and dry in out unit, Rinse is a miracle on wheels. It saves me time and coinage to going to laundry mat. I love fast turn around and friendly drivers. ”

“Reliable—clothing gets picked up and returned when you say it will, clothes are reasonably clean, customer service is very responsive and seems to care about my being happy!”

“Valets are very amenable to leaving things in the garage if I need them to. Very responsive when I text and great customer service. I like the text message interface- that's huge.”

“Rinse makes it so easy to get laundry done - huge time saver, and I know they will always treat my clothes right! I have never had an issue that Rinse wasn't able to correct, and even that is super super rare. Reliable, easy, and convenient!”