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Our story

30 years ago, in a land close by...

Rinse started serving customers in 2013, but it was actually 30 years ago when the story really started.

Our COO James 30 years ago

James Joun, Rinse’s Co-founder & COO, started spending time at his parents’ dry cleaning storefront in South San Francisco.

His Mom and Dad taught him to take pride in his work, to never cut corners, and to obsess over quality.

Two friends had an idea

Our CEO Ajay and COO James together

In 2013, James and his close friend, Ajay Prakash, Rinse’s Co-founder & CEO, started discussing changing the way both consumers and cleaners think about clothing care.

Rinse’s CTO, Sam Cheng, joined the party, and Rinse made its service available in San Francisco later that year.

Group photo of more than 50 of Rinse's employees

We’re in it for you

At Rinse, we work to provide one simple, consistent, high-quality solution to take care of everything in your closet.

We remember the lessons that James’ parents taught him about hard work and quality.

We instill those values into everything we do at Rinse – every customer, every order, every day.

Get in touch

  • RINSE (746-73)

  • 888-850-2444

  • [email protected]

  • [email protected]

  • 1000 Brannan St, Ste 100 San Francisco, CA 94103
  • 151 S. Utah St Los Angeles, CA 90033
  • 8812 Monard Dr Silver Spring, MD 20910
  • 1918 N. Mendell St, Ste 100 Chicago, IL 60642
  • 50 Terminal Street Building 2, Suite 110-115 Boston, MA 02129
  • 194 Randolph St Brooklyn, NY 11237

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Download our app

The Rinse mobile app is the most convenient way to enjoy all Rinse services.

Download on the iOS App Store Download on the Google Play Store
  • Company

    • About
    • Careers
    • FAQs
    • Privacy
    • Terms
  • Connect

    • Contact
    • Blog
    • Instagram
    • Facebook
    • Twitter
  • More Rinse

    • How it works
    • Guarantee
    • Get $15
    • Gift Cards
    • CA Do Not Sell My Info
    • Clothing Brands

Download our app

The Rinse mobile app is the most convenient way to enjoy all Rinse services.

Download on the iOS App Store Download on the Google Play Store

Copyright © 2022 Rinse, Inc. All Rights Reserved

  • Home
    • Services and Pricing
  • Rinse Repeat
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    • San Francisco Bay Area
    • New York
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    • D.C. Metro Area
    • Chicago
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    • San Jose
    • Oakland
  • Log in
  • FAQs
  • Contact
  • Careers
  • Terms
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  • How it works
  • Guarantee
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  • Share Rinse
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