JOIN OUR TEAM

Represent the Rinse brand and help deliver a seamless customer experience. Work closely with customers and pick-up or drop-off their clothes. Part-time job. W-2 employee status. Evenings only.

Architect scalable systems to automate and optimize a growing business. Design efficient algorithms, build flexible models for our product and operations, and implement the robust and reliable technology that underpins our business.

Lead the creation of engaging interfaces for our customers, intuitive tools for our vendors, and sophisticated driver apps.  

Build polished customer experiences, mobile valet tools, and backend processing sytems. Bring the latest technology to an under-served industry. Automate and optimize a growing business.

Lead change management processes, driving operational change throughout the organization. Manage significant projects end to end, starting with project objectives and requirements, setting (and adhering to) project deadlines, and delivering results while maintaining or exceeding quality standards. Operate in a highly independent work environment while working across business functions, often interfacing with Customer Experience, Technology, and Product groups.

We are looking for a strong performer who wants to join a rapidly growing start-up and help us build a national brand in dry cleaning and laundry.  We want someone who craves responsibility and is excited to have an immediate impact on our business; who is able to take any challenge that comes his/her way; who has analytical horsepower and pays extreme attention to detail; and who is excited to learn and grow in a fast-paced environment.

Manage complex operations to support an amazing customer experience. Candidates should be detail-oriented, take pride in their work, and aspire to grow. Part-time (up to 30 hours per week) and full-time opportunities (40 hours per week) available. Morning and evening shifts.

Do you have what it takes to oversee the Boston market? We’re looking for candidates who have management experience, and who thrive in a metrics-driven work environment. We want candidates who can make our best-in-class team even better.

Lead a group of world-class operators and be responsible for scaling our operations. Manage significant projects end to end, starting with project objectives and requirements, setting (and adhering to) project deadlines, and delivering results while maintaining or exceeding quality standards. Operate in a highly independent work environment while working across business functions, often interfacing with Customer Experience, Technology, and Product groups.

Develop our performance management, professional development, compensation, retention, and promotion processes. Ensure that all new employees experience world-class onboarding and continuing training experiences. Build scalable recruiting systems to help support our corporate and local recruiting needs. Ensure that our company is in compliance of all local and national labor and safety laws for both exempt and non-exempt employees. Own the people function in our company as our first dedicated people resource and report directly to the COO.

Provide an amazing customer experience for all Rinse customers. Applications should have excellent customer service, problem solving, and communication skills. Part-time and full-time positions available.

Glean insight from Rinse's rich and growing data set. Influence business decisions while augmenting a data-driven culture. Architect, automate, and extend a business intelligence platform.

Drive rapid growth in all channels (online and offline) and all markets.  Plan, coordinate, and analyze acquisition marketing programs supporting multiple marketing objectives. Generate campaign performance reports, provide analysis, and execute on that analysis to ensure positive improvements.

Plan and execute email campaigns and marketing SMS messaging - ranging from promotions and announcements to user-behavior based nurture programs- in support of specific goals to increase conversion and customer engagement and promote brand loyalty.

Develop and champion SEO strategies, including content generation and placement, that will ultimately drive discovery, new customer acquisition and retention.

We are looking for a strong performer who wants to join a rapidly growing start-up and help us build a national brand in dry cleaning and laundry.  We want someone who craves responsibility and is excited to have an immediate impact on our business; who is able to take any challenge that comes his/her way; who has analytical horsepower and pays extreme attention to detail; and who is excited to learn and grow in a fast-paced environment.