JOIN OUR TEAM

Represent the Rinse brand and help deliver a seamless customer experience. Work closely with customers and pick-up or drop-off their clothes. Part-time job. W-2 employee status. Evenings only.

Build polished customer experiences, mobile valet tools, and backend processing sytems. Bring the latest technology to an under-served industry. Automate and optimize a growing business.

Architect scalable systems to automate and optimize a growing business. Design efficient algorithms, build flexible models for our product and operations, and implement the robust and reliable technology that underpins our business.

We are looking for a strong performer who wants to join a rapidly growing start-up and help us build a national brand in dry cleaning and laundry. We want someone who craves responsibility, wants to have an immediate impact on our business, and is excited to lead a key part of our business from day one.

We are looking for a strong performer who wants to join a rapidly growing start-up and help us build a national brand in dry cleaning and laundry. We want someone who craves responsibility, wants to have an immediate impact on our business, and is excited to lead a key part of our business from day one.

We are looking for a Operations Associate who wants to join a rapidly growing start-up and help us build a national brand in dry cleaning & laundry.  We want someone who craves responsibility and is excited to help manage and oversee a significant part of our local operations. This person will directly report to our San Francisco General Manager.

Manage complex operations to support an amazing customer experience. Candidates should be detail-oriented, take pride in their work, and aspire to grow.Full-time and Part-time opportunity available. Morning and evening shifts.

As a member of the operations team you will be directly responsible for ensuring that our customers orders are properly inspected and are up to our quality standards. We have an amazing team and want you to become a part of it!

As a member of the operations team, you will be directly responsible for ensuring that customer orders are delivered on time, and to our quality standards. Morning and evening shifts.

This role reports to the Los Angeles City Manager, and is directly responsible for managing a team of 10 employees to ensure that they are progressing in their careers and advancing our operations at Rinse. You will be accountable for the advancement of operational metrics and KPI's that underpin Rinse' success.

We are looking for a strong performer who wants to join a rapidly growing start-up and help us build a national brand in dry cleaning and laundry. In this role you will be responsible for fostering and managing vendor relationships ensuring that vendors meet or exceed their contractual obligations with the goal of providing an exceptional customer service experience.

The Valet Community Manager will have many responsibilities and is expected to take structured approaches to identifying, designing, and implementing creative business and process related solutions – all while fostering an engaging team environment for our valet community. You will wear many hats and play a critical role in helping shape and manage aspects of day-to-day driver operations, which are essential to Rinse’s success within and across the San Francisco market. You will help to cultivate strong partnerships and deliver world-class service with the goal of creating an incredible customer experience.

This role reports to the San Francisco City Manager and is accountable to the advancement of operational metrics and KPI's that underpin Rinse' success. This role will primarily oversee internal operations but will have split accountability to the valet community and driver operations. This role will have direct reports and a people operations component to it.

Develop our performance management, professional development, compensation, retention, and promotion processes. Ensure that all new employees experience world-class onboarding and continuing training experiences. Build scalable recruiting systems to help support our corporate and local recruiting needs. Ensure that our company is in compliance of all local and national labor and safety laws for both exempt and non-exempt employees. Own the people function in our company as our first dedicated people resource and report directly to the COO.

Provide an amazing customer experience for all Rinse customers. Applications should have excellent customer service, problem solving, and communication skills.

Optimize marketing spend across key channels, test new channels, and iterate quickly across all channels (online and offline) and markets. Plan, coordinate, and analyze acquisition marketing programs supporting multiple marketing objectives.