Join our team

Build polished customer experiences, mobile valet tools, and backend processing sytems. Bring the latest technology to an under-served industry. Automate and optimize a growing business.

Architect scalable systems to automate and optimize a growing business. Design efficient algorithms, build flexible models for our product and operations, and implement the robust and reliable technology that underpins our business.

As a member of our dynamic operations team, you will be directly responsible for ensuring that our customers receive a high-quality experience and that our nightly logistics flow smoothly. We are looking for exceptional performers who are motivated to learn quickly, solve problems, and be part of a growing team!

As a member of our dynamic operations team, you will be directly responsible for ensuring that our customers receive a high-quality experience and that our nightly logistics flow smoothly. We are looking for exceptional performers who are motivated to learn quickly, solve problems, and be part of a growing team!

The Community Associate will be creating the front line engagement for our Valet community. Ensuring Valet community happiness requires creativity, problem solving ability, passion for people, and an unwavering upbeat attitude. You will engage with Valets in person, through email, through video instruction, and sms. Community associates receive feedback on the delivery experience and collaborate with colleagues in other areas at Rinse to improve both the Valet experience internally and delivery experience externally for our customers.

Manage complex operations to support an amazing customer experience. Candidates should be detail-oriented, take pride in their work, and aspire to grow.Full-time and Part-time opportunity available. We are currently hiring for evening shifts

As a member of the operations team, you will be directly responsible for ensuring that customer orders are delivered on time, and to our quality standards. Morning and evening shifts.

In this role you will be responsible for fostering and managing relationships with local cleaning partners, ensuring that Rinse is able to provide an exceptional customer experience.

The Valet Operations Manager will have many responsibilities and is expected to take structured approaches to identifying, designing, and implementing creative business and process related solutions – all while fostering an engaging team environment for our valet community. You will wear many hats and play a critical role in helping shape and manage aspects of day-to-day driver operations, which are essential to Rinse’s success within and across the San Francisco market. You will help to cultivate strong partnerships and deliver world-class service with the goal of creating an incredible customer experience.

This role reports to the San Francisco City Manager and is accountable to the advancement of operational metrics and KPI's that underpin Rinse' success. This role will primarily oversee internal operations but will have split accountability to the valet community and driver operations. This role will have direct reports and a people operations component to it.

Develop our performance management, professional development, compensation, retention, and promotion processes. Ensure that all new employees experience world-class onboarding and continuing training experiences. Build scalable recruiting systems to help support our corporate and local recruiting needs. Ensure that our company is in compliance of all local and national labor and safety laws for both exempt and non-exempt employees. Own the people function in our company as our first dedicated people resource and report directly to the COO.

Provide an amazing customer experience for all Rinse customers. Applications should have excellent customer service, problem solving, and communication skills. This role will primarily work evening and/or weekend shifts as part of a small customer obsessed team.