“Really easy communication, easy pickup, always comes back great. And whenever there's been an issue, you're super quick to respond and offer up solutions. ”

“Delivery people are great and so friendly. I also really like that rinse can care for almost everything, including hang dry and delicate stuff. Overall it just seems to be a superior service to competitors.”

“So many great things! I've already been touting it to colleagues. It is super convenient for busy professionals and business travelers like me on the road for multiple weeks. But I will also use it at home because the price is competitive, the cleaning quality is fantastic and it is way more convenient. Total time saver.”

“I really appreciate that I can request that my Rinse Valet stop by to pick-up/drop-off my clothes within a relatively small time window. I work a lot so this convenience is extremely important to me. ”

“You guys are cheaper than most dry cleaners, and yet you pick up and deliver very quickly. I'm beyond impressed.”

“Short answer: Rinse was able to establish trust from the very beginning. Long answer: The app is extremely straight forward. Rinse does exactly what they say they will do while remaining flexible when needed. The Customer Care is WORLD CLASS! I dedicate the song "Best I Ever Had" by Drake because my goodness! They communicate quickly and effectively. The couriers are professional and quick to pick up and drop off. Everything is perfectly executed. I'd love to have a lunch and learn with your Operations and CX managers for real! ”

“Very convenient pick up/drop off, up to date notifications, ease of communicating scheduling, friendly valets, detailed receipts.”

“I love the convenience of pick up and delivery. In some cases prices are better than walk in cleaners. It helps me out a lot. Thank you!”

“The convenience and the customer service. The valets are often on time, they're courteous and they go out of their way to try to give me what I need or ask for.”

“Way more convenient than conventional dry cleaners; excellent text notifications; way cheaper than local dry cleaner”

“I love the brand, the service, the friendly staff and how Rinse has NEVER messed up my clothes. There are limited options in DTLA and I heart Rinse and trust Rinse. Love it. Keep up the great work!”

“The customer support has been consistently great. The deliveries are consistently on time and easy. The communication is very good. Overall Rinse checks all of the boxes required for success for businesses built on customer convenience. I've tried similar services in the past that ended up becoming a bigger headache than they were worth, requiring more effort than doing the laundry myself. Keep making it easy and you'll keep getting my business (and many others' as well I suspect).”

“I love using Rinse! I don't have much of a need for dry cleaning, but I use it when I can. Its so easy to use and eliminates the burden of having to go pickup dry cleaning during working hours. ”

“My clothes feel and smell AMAZING, I love how they fold the clothes, and organize them by clothing type (I know that sounds crazy OCD but it saves me a minute here and there, which adds up). I love how they can bring back my wash and fold the next day. ”

“It’s so easy to have our dry cleaning picked up and delivered directly from our apartment. It costs pretty much the same as it would going to the cleaners but better”

“You guys have great customer service, you always respond/are accommodating of my schedule with your drop offs/pick ups. My clothes are always handled with care- from dry cleaning to the fluff and fold I am always very pleased with the outcome.”

“Personalized, friendly service and quality care of garments. I also received a handwritten note from the founders... such a nice a touch and almost unheard of these days! ”

“Fast responses to questions via text and email. Transparent prices. Good app and text updates. Delivery people are always friendly.”

“Easy and convenient; we started using Rinse because our washer and dryer broke, but even after fixing we'll continue to use Rinse because it frees up so much of our time to do other more enjoyable things than laundry for reasonable prices.”

“It saves so much time, I don't have to go out to get a roll of quarters whenever I want to do laundry, I can avoid all the crazy neighbors in the laundry room ;-) Best of all, I don't have to spend ages folding everything - now it's so easy to put away.”