Family Dry Cleaners is a Dry Cleaner in Somerville, 02145

“Good communication. Consistent pickup and delivery times. Text or app vs phone call. You always find my AirPods when I leave them in my jeans pocket!!!”

“Really satisfied with Rinse. Their prices are very reasonable (pretty much the same as a normal dry cleaner), but the door-to-door service makes it incredibly worth it. If you live in an area where they deliver there's literally no reason not to use them over of lugging your stuff down the block to a laundromat. I've used it a dozen times now and it's always been great. Never lost an item. When I sent them a shirt that had a hole they sent me a text letting me about it and offered to fix it!”

“Friendly and easy...I've been looking for a laundry service that didn't involve giving my keys away or being home at odd hours. Rinse texts me on regular pick up days and drop off days and asks if I'll be home. The hours are usually when we are all home 8-10. If I want to skip a week, I skip a week. Then they actively check in as to when I need another pick up. And when I text the number that texts me, a person responds! Also, it charges my CC which is amazing. No more looking for cash or quarters. I hope RINSE is here to stay!”

“The process has been seamless and easy to manage and my clothes have returned clean and folded. It's made my life easier and saved me time.”

“From the technology (app), to the service response time, to the pickup and delivery, the caliber of service, and the quality of the wash, dry and fold service I received, Rinse was the best, by far! I'm glad I found you guys after the other guys I was using dropped the ball.”

“Very responsive company. I can easily communicate what’s going on, sometimes without even having to think about it. Rinse is always texting me and being clear and simple. ”

“The customer support has been consistently great. The deliveries are consistently on time and easy. The communication is very good. Overall Rinse checks all of the boxes required for success for businesses built on customer convenience. I've tried similar services in the past that ended up becoming a bigger headache than they were worth, requiring more effort than doing the laundry myself. Keep making it easy and you'll keep getting my business (and many others' as well I suspect).”

“I've been with Rinse on their monthly rinse and repeat plan for about 2 years now and I'm very happy with their service. It's nice to get the bags delivered right to my door in the evening the day after they pick them up. My clothes are always folded nicely and smell good! The customer service is also very attentive and usually text me back within the hour. I would definitely recommend Rinse to a friend!”

“The entire experience is flawless, I absolutely love Rinse. From the tech integration scheduling my visit, texts giving me information about pick-up and drop-off, there is nothing I would change about the experience. I love the bags that were delivered with my name tag on them, making me feel secure that my clothes are separated and accounted for.”

“I have been using Rinse for the past two months, and I must say I am very pleased with the service and the quality of the laundry/dry cleaning that they do. Its so easy, and the people who pick up and deliver are very nice.”

“I love using Rinse! The laundry pick-up and drop-off to and from my apartment was super convenient, and the clothes came back very compact and nicely folded. I don't have laundry in my building, so this service is worth it every time.”

“I really like this service. I’ll be using it weekly”

“Love the door to door service but more importantly love the quality of the service. Never experienced such great dry cleaning service. Will recommend your service to all.”

“I’m all about Rinse. I actually have laundry in building now, but can’t kick how easy Rinse makes it. Great service - don’t know why people still do their own laundry”

“Convenient, quick turnaround. I like that you get an email with each of your pieces listed. Also, Rinse automatically dry-cleaned a garment again once they discovered that there as still a stain after the first treatment. Great customer service in general”