Nancy's Tailor is a Dry Cleaner in Redwood City, 94063

“Best customer service. After a mistake on their end, they immediately refunded me and also rectified a very time sensitive situation. I was expecting to be ignored when I brought up the issue but was very satisfied with the experience.”

“Simplicity, ease of use, availability, customer service. Also the careful consideration of my clothes is amazing. The subtle bits of clothing repair when I'm missing a button or a string is out of place is what separates Rinse from the rest. You guys have my loyalty forever. ”

“The pick up and drop off service are wonderful. They ask me if they should pick up and it’s very easy and flexible for me to adjust time or day at any point. The deliveries are always in the window stated. The cost is maybe a little higher than bringing it in myself but the convenience is king.”

“You guys are more affordable than local dry cleaners I've looked at and do a great job every time! Delivery is always timely and well coordinated. Thanks for making my work clothes being clean and pressed one less thing to worry about!”

“The quality of your cleaning is wonderful. The valets are all polite, understanding and kind people who are great representatives of your company! My clothes always come back looking like they've been treated with respect and I love that. ”

“I have no washer or dryer in my apartment or in my building. I love the ability to have someone pick up and deliver my laundry. I have 46 stairs to climb to my apartment and I am 76 years old! Your service is both a necessity and a luxury. Thank you.”

“I love that couriers can pick up and drop off laundry at the door even when we're not home. Our schedule used to revolve around our laundry, but now we can just leave the bag out front if we won't be home.”

“Pick-up and drop-off have been great even though I’m awful at hearing my doorbell. All the couriers have been so accommodating. And my laundry is perfect every time. Especially since my laundry is so abundant, in a household with disabled person Rinse is a god send.”

“Just the sheer convenience of not having to drop off and pick up. Love the convenience of someone picking up and delivering to my door in the evenings after I get off work. ”

“I like the amount of communication from Rinse about when things are happening and accountability for items though pictures of dry cleaning pieces. Staff is friendly and helpful as well. ”

“I love your model of pickup/delivery and the people delivering are always so accommodating. Plus, your quick response to my questions was fantastic. Rinse is great at communicating. ”

“Always professional and on-time! Rely on them for dry cleaning all my work clothes. Would recommend to anyone.”

“The people are #1, you hire extraordinarily well, congrats on that, it's not easy, but each time I tell someone about Rinse, I start out with the people, then the excellent service.”

“Excellent service. Laundry came back early and folded nicely and wrapped in plastic bag.”

“Convenience and customer service. Your drivers are amazing with communication. So impressed by the caliber of employee you've been able to maintain.”