Malden
Dry Cleaning
Delivery Service

“Convenient and high-quality service. Organized (for example, great that you provide bags), and easy-to-use web interface. Communication is also top-notch--I especially like the texts telling me you are in my neighborhood.”

“Very responsive company. I can easily communicate what’s going on, sometimes without even having to think about it. Rinse is always texting me and being clear and simple. ”

“I love using Rinse! The laundry pick-up and drop-off to and from my apartment was super convenient, and the clothes came back very compact and nicely folded. I don't have laundry in my building, so this service is worth it every time.”

“Really satisfied with Rinse. Their prices are very reasonable (pretty much the same as a normal dry cleaner), but the door-to-door service makes it incredibly worth it. If you live in an area where they deliver there's literally no reason not to use them over of lugging your stuff down the block to a laundromat. I've used it a dozen times now and it's always been great. Never lost an item. When I sent them a shirt that had a hole they sent me a text letting me about it and offered to fix it!”

“The convenience is terrific. I can send out both laundry and dry cleaning (not just one or other other), and it was a godsend when my washer and dryer broke. I also very much like the "hang dry" feature for delicates, and the fact that the Rinse Valet will "mark" stains with tape, ensuring that your garments get the treatment that they need!”

“Good communication. Consistent pickup and delivery times. Text or app vs phone call. You always find my AirPods when I leave them in my jeans pocket!!!”

“Convenient, quick turnaround. I like that you get an email with each of your pieces listed. Also, Rinse automatically dry-cleaned a garment again once they discovered that there as still a stain after the first treatment. Great customer service in general”

“The customer support has been consistently great. The deliveries are consistently on time and easy. The communication is very good. Overall Rinse checks all of the boxes required for success for businesses built on customer convenience. I've tried similar services in the past that ended up becoming a bigger headache than they were worth, requiring more effort than doing the laundry myself. Keep making it easy and you'll keep getting my business (and many others' as well I suspect).”

“I really like this service. I’ll be using it weekly”

“Love the door to door service but more importantly love the quality of the service. Never experienced such great dry cleaning service. Will recommend your service to all.”

“As a busy professional, the convenience and quality of the service Rinse provides is unmatched. The dry cleaning quality (broken buttons, busted hems, etc) and the efforts of the couriers make the experience far better than the alternative for me.”

“I’m all about Rinse. I actually have laundry in building now, but can’t kick how easy Rinse makes it. Great service - don’t know why people still do their own laundry”

“Pickup and deliveries on time. Time estimates are accurate and useful to have. Clothes well folded. Mobile friendly experience. Ability to provide another bag during a bag delivery.”

“The fact that you pick up from home, your competitive prices, excellent customer service, your referral bonuses, good service, fast drop off of clothes. I like how you text me when you're in the area to see if I need clothes washed. I like getting texts that driver is close. Everything you do is great!”

“Absolute lifesaver during my first year of school! I never had to worry about lugging my laundry around- or folding it for that matter. Drivers were always on time if not early. Only complaint is they need more locations so I can keep the service when I move out of a major city!”