“Cheaper than most dry cleaning places in the city and dropped off to your door! What more could you ask for?!”

“Amazing customer service, great communication, consistent process, easy, easy, easy. I can honestly say I will never do back to the "old way" of dry cleaning thanks to Rinse!!!”

“There is one washer and dryer in my building for 17 units. Inevitably whenever I want to do laundry, it's in use. Plus I'm a single mom with no outside help, so this just makes my life that much easier. One less thing to take care of.”

“It's very easy to use the people are friendly. I've never had an issue that left a bad taste in my mouth. It's amazing how response the Rinse team is. For example, I had a pickup schedule but my work event ran late. I just responded to the text and my pickup was rescheduled in minutes without any fees or hassle.”

“The fact that you have different levels of service is great. Wash & fold is good for towels, but I like my sheets pressed, and because you hang dry, I can also send in clothes.”

“I love that couriers can pick up and drop off laundry at the door even when we're not home. Our schedule used to revolve around our laundry, but now we can just leave the bag out front if we won't be home.”

“The pickup and the incredibly simple booking process. I feel absolutely delighted by the entire experience, and I'm grateful every time I book for the simplicity of it.”

“Process is easy, updates on times are accurate, valets are always nice and polite, my items are returned smelling and looking great!”

“I love the service. It makes my life so much easier and I recommend it to everyone who asks. Thank you for giving me so much time back :)”

“RINSE IS THE BEST! I've long been an evangelist and am excited to do so again now that I'm back in a rinse territory. Why I love rinse: Friendly delivery folks, responsible (have never damaged my clothes), receiving a bag of beautifully folded laundry is like Christmas! The folks are so good about arriving within the time windows, time windows are convenient, there's an awesome article about how spending money on things that buy you back time makes you happier and Rinse does this. SF laundry is a mess of carrying your clothes down gross city streets, using a shared dryer and having to be present for 2 hours of chores- why not outsource this to launder fairies at Rinse and then spend that time sleeping, reading and adventuring!!! ❤️”

“Text message communication is awesome. I can just look at the messages and know whats going on without having to make calls, and the immediate response to questions rocks as well.”

“Commication and responds are super fast. Communication via text is super convenient. Also seems like rinse thought about all the little details before hand so every question has an answer.”

“New mobile app is great, you guys have kept up with me seamlessly as I've moved multiple times over the past year. Love that you pick up and drop off at night, which is most convenient for me. Awesome to eliminate laundry as a weekend chore!”

“Simplicity, ease of use, availability, customer service. Also the careful consideration of my clothes is amazing. The subtle bits of clothing repair when I'm missing a button or a string is out of place is what separates Rinse from the rest. You guys have my loyalty forever. ”

“The people, the smiling service, the extra mile for little things. If I'm impressed by the person at my door, I can be sure the leadership is top notch. I often text back when I get my notification and ask Rinse to please not ring the doorbell but to call or text because we have an infant sleeping at delivery time. Not once has the doorbell rung. I see the same people delivering and picking up, and they are always super friendly.”

“Incredibly convenient and great customer service. The text messages alerting me that you'll be in my neighborhood is a brilliant marketing move, as well as supremely beneficial to me. The clothes come back great. I'm a new, single mom who lives in an apartment building that doesn't have laundry in the building. I honestly don't know what I would do if Rinse didn't exist. Thank you so much!”

“Convenient app to schedule pickups and excellent customer service. Super flexible and friendly concierge/delivery drivers who always accommodate me if I need them to come at a later time or at the end of their route. ”

“Just the sheer convenience of not having to drop off and pick up. Love the convenience of someone picking up and delivering to my door in the evenings after I get off work. ”

“Laundry is a hassle. Quarters, going to the basement, lugging stuff around. The pick-up and drop off only when you need it, is the best. ”

“The convenience. It's easy to schedule pickups and deliveries, even on short notice. The delivery folks always come to my door (unlike other delivery services that call and make you come outside)!”