“I love how efficient the service is. My clothes always come so nice and the next day delivery is a life saver for a young professional like me who is always on the go. I also think the Rinse delivery drivers are so accommodating and kind.”

“Incredibly convenient and great customer service. The text messages alerting me that you'll be in my neighborhood is a brilliant marketing move, as well as supremely beneficial to me. The clothes come back great. I'm a new, single mom who lives in an apartment building that doesn't have laundry in the building. I honestly don't know what I would do if Rinse didn't exist. Thank you so much!”

“Text message communication is awesome. I can just look at the messages and know whats going on without having to make calls, and the immediate response to questions rocks as well.”

“I love your model of pickup/delivery and the people delivering are always so accommodating. Plus, your quick response to my questions was fantastic. Rinse is great at communicating. ”

“I have no washer or dryer in my apartment or in my building. I love the ability to have someone pick up and deliver my laundry. I have 46 stairs to climb to my apartment and I am 76 years old! Your service is both a necessity and a luxury. Thank you.”

“You guys are more affordable than local dry cleaners I've looked at and do a great job every time! Delivery is always timely and well coordinated. Thanks for making my work clothes being clean and pressed one less thing to worry about!”

“Convenience and customer service. Your drivers are amazing with communication. So impressed by the caliber of employee you've been able to maintain.”

“Reliable—clothing gets picked up and returned when you say it will, clothes are reasonably clean, customer service is very responsive and seems to care about my being happy!”

“Amazing customer service, great communication, consistent process, easy, easy, easy. I can honestly say I will never do back to the "old way" of dry cleaning thanks to Rinse!!!”

“The convenience. It's easy to schedule pickups and deliveries, even on short notice. The delivery folks always come to my door (unlike other delivery services that call and make you come outside)!”

“We used Rinse over a period of approximately 3 months when we were remodeling our home and didn't have a washer and dryer available. It was helpful to have a service like Rinse that did pickup and delivery, with reasonable rates.”

“It’s super convenient. I can order day of until 5pm, Rinse always works with me if I need to reschedule a drop off or even will come later if I’m not home yet for the original scheduled time. There are no penalties for rescheduling or cancelling. The reminders and notifications are perfectly scheduled so I am always informed but not annoyed.”

“Attention to detail is excellent. Giving a 2 hour time frame for deliveries/pick ups from 8 pm-10 pm is good, but the following up text at 7 pm narrowing the time to 15 minutes increments is great! You take the inconvenience out of waiting around as much as you can”

“Laundry is a hassle. Quarters, going to the basement, lugging stuff around. The pick-up and drop off only when you need it, is the best. ”

“I like the flexibility and ease of scheduling pickup and dropoff. I also feel like its reliable - i've never had a real issue. Clothes are always clean and folded nicely.”

“Valets are very amenable to leaving things in the garage if I need them to. Very responsive when I text and great customer service. I like the text message interface- that's huge.”

“We work long hours and have a child so we have tons of laundry and very little time to do it. In addition our closest laundromat closed so we have to walk 5 blocks to the nearest laundromat. It's a pain.”

“You are the most wonderful new solution to my needs. I have 2 kids, full time job & a great husband who travels all the time. The amount of time saving, awesome quality, great reminders, great quality of work is simply awesome for me.”

“Home delivery of dry cleaning.. photos of what you are having cleaned. Prices are competitive and on par with other non-delivery places. The hours of drop off and pick up are perfect for working individuals and you can easily always get in contact with someone if you are having an issue.”

“Clothes are clean. You all are incredibly responsive. The app is so easy to use. The hours of pick up and drop off work for my life schedule. It's so easy to make changes to my reservations and I don't get penalized for having a change in schedule. It's huge.”