“The quality of your cleaning is wonderful. The valets are all polite, understanding and kind people who are great representatives of your company! My clothes always come back looking like they've been treated with respect and I love that. ”

“The Rinse drivers have been very pleasant and courteous. Also, you’ve made scheduling pick ups very easy and the late evening pick up/delivery suits my busy lifestyle.”

“We used Rinse over a period of approximately 3 months when we were remodeling our home and didn't have a washer and dryer available. It was helpful to have a service like Rinse that did pickup and delivery, with reasonable rates.”

“Clothes are clean. You all are incredibly responsive. The app is so easy to use. The hours of pick up and drop off work for my life schedule. It's so easy to make changes to my reservations and I don't get penalized for having a change in schedule. It's huge.”

“Convenience and customer service. Your drivers are amazing with communication. So impressed by the caliber of employee you've been able to maintain.”

“Laundry is a hassle. Quarters, going to the basement, lugging stuff around. The pick-up and drop off only when you need it, is the best. ”

“I work really long and exhaustive hours. I often come home too late to take to the wash & fold near my house (which I don't like using anyway) or I spend hours at the laundry mat on the weekends if I'm not away. This leaves a really small window of time to do laundry. I'm a laundry snob and really enjoy doing my own laundry but it's not a possibility at this point in my life. I like that my clothes smell and feel clean when they are returned back to me. I can tell they're actually clean. And I like that they are picked up from my house when I'm home from work. ”

“Valets are very amenable to leaving things in the garage if I need them to. Very responsive when I text and great customer service. I like the text message interface- that's huge.”

“The best three words to describe rinse are reliable, convenient, and friendly. I have been a customer for over 3 years, and all of my pick-ups and deliveries have been on time on the day I requested. My clothes come back in great condition, and often times even better than when I had them picked up (thanks to the team for the complimentary repairs!). Every valet has been friendly, cheerful, and helpful. Customer service is quick and easy. Thank you!”

“Amazing customer service, great communication, consistent process, easy, easy, easy. I can honestly say I will never do back to the "old way" of dry cleaning thanks to Rinse!!!”

“Convenient app to schedule pickups and excellent customer service. Super flexible and friendly concierge/delivery drivers who always accommodate me if I need them to come at a later time or at the end of their route. ”

“Attention to detail is excellent. Giving a 2 hour time frame for deliveries/pick ups from 8 pm-10 pm is good, but the following up text at 7 pm narrowing the time to 15 minutes increments is great! You take the inconvenience out of waiting around as much as you can”

“So many good things! Customer service, delightful convenience (I was able to reschedule last minute via text, didn't expect it to work!), consistent quality, late night delivery hours, affordable prices.”

“Process is easy, updates on times are accurate, valets are always nice and polite, my items are returned smelling and looking great!”

“Ease of use. My life is busy with work. I work 14 hour days. I want to enjoy my weekends and don't want to be bogged down for hours with laundry. And you fold much better than I do.”

“Cheaper than most dry cleaning places in the city and dropped off to your door! What more could you ask for?!”

“I like the flexibility and ease of scheduling pickup and dropoff. I also feel like its reliable - i've never had a real issue. Clothes are always clean and folded nicely.”

“Just the sheer convenience of not having to drop off and pick up. Love the convenience of someone picking up and delivering to my door in the evenings after I get off work. ”

“I love your model of pickup/delivery and the people delivering are always so accommodating. Plus, your quick response to my questions was fantastic. Rinse is great at communicating. ”

“Incredibly convenient and great customer service. The text messages alerting me that you'll be in my neighborhood is a brilliant marketing move, as well as supremely beneficial to me. The clothes come back great. I'm a new, single mom who lives in an apartment building that doesn't have laundry in the building. I honestly don't know what I would do if Rinse didn't exist. Thank you so much!”