Man and laundry basket

Save 3+ hours a week with Rinse!

Laundry and dry cleaning picked up, professionally cleaned, and hand delivered to your door.

Sign up today and get $5 off your first order.

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Downtown North
Laundry
Delivery Service

Save time by skipping the laundromat. Let Rinse pick up, clean, and drop off your laundry.
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Get $5 off your first Rinse!

Rinse &
Downtown North

Downtown North in Palo Alto is a good mix between residential and commercial as it consists of many businesses, condos, single-family homes, and apartments. Historically, Downtown North was home to many students and professors of Stanford University, however, today there more diversity in the neighborhood.

How Rinse works

Convenience

We pick up and deliver 7 days a week, between 8pm and 10pm in Downtown North. Even if you’re not home!

Rinse Drop

We offer pickup and delivery if you can’t be present between 8pm and 10pm.

Our Valet will pick up or deliver your order to your doorstep or concierge, at which point you’ll receive a text with a photo showing where your items were left.

You can enable Rinse Drop on any (or all) of your orders in Downtown North.

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Schedule via text message, rinse.com, or our app before 5pm for same-day service.

Expert Cleaning

Rinse has decades of experience in dry cleaning and laundry.

Your clothes are expertly cleaned according to the Rinse service you select.

Fast Turnaround

Standard turnaround time is 3–4 days
MONTHU
TUEFRI
WEDSUN4
THUMON4
FRITUE4
SATTUE
SUNWED
for all services in Downtown North. Rush service options are available.

Rush Delivery

We offer Next-Day Rush Delivery for Wash & Fold orders* for an additional fee of $5.00.

Simply let your Valet know upon your pickup. There’s also an option to set a permanent preference for Rush Delivery in your My Account page.

*2-Day Rush Delivery for Dry Cleaning orders is temporarily unavailable due to COVID-19.

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On the delivery date, we’ll text you by 5:30pm with an ETA for your Valet.

Get $5 off your first Rinse!
Learn more about Rinse

Amazing service, competitive prices

Wash & Fold

Wash & Fold process

We offer laundry pickup and laundry drop off services. Get your laundry returned to you washed and crisply folded - we even pair your socks!

Before cleaning, we’ll check your pockets for loose items, separate lights and darks, and never wash or dry your items with anyone else’s. We wash with cold water and dry on medium heat before neatly folding each item.

You can even set your cleaning preferences, like detergent type and fabric softener, from your account.

Priced per pound: Per pound $2.25
Except some household items: Bath mat $5.00
Duvet cover $15.00
Comforter / Duvet $30.00

Frequent users can check out Rinse Repeat. It’s laundry service priced per bag, not per pound, so you can save up to 56%

Dry Cleaning service is also available for anything you want cleaned, pressed, and returned on a hanger

Hang Dry service is also available for your more delicate items

What your neighbors in and around Downtown North say

  • “Due to my super busy work life and our not super lack of wash machine and dry in out unit, Rinse is a miracle on wheels. It saves me time and coinage to going to laundry mat. I love fast turn around and friendly drivers. ”

    Alicia F. in San Francisco

  • “You are the most wonderful new solution to my needs. I have 2 kids, full time job & a great husband who travels all the time. The amount of time saving, awesome quality, great reminders, great quality of work is simply awesome for me.”

    Lourdes M. in San Francisco

  • “I love that couriers can pick up and drop off laundry at the door even when we're not home. Our schedule used to revolve around our laundry, but now we can just leave the bag out front if we won't be home.”

    Ashley M. in Mill Valley

  • “Rinse makes it so easy to get laundry done - huge time saver, and I know they will always treat my clothes right! I have never had an issue that Rinse wasn't able to correct, and even that is super super rare. Reliable, easy, and convenient!”

    Natalie R. in San Francisco

  • “Cheaper than most dry cleaning places in the city and dropped off to your door! What more could you ask for?!”

    Preston R. in San Francisco

  • “Reliable—clothing gets picked up and returned when you say it will, clothes are reasonably clean, customer service is very responsive and seems to care about my being happy!”

    Laura S. in Berkeley

  • “Simplicity, ease of use, availability, customer service. Also the careful consideration of my clothes is amazing. The subtle bits of clothing repair when I'm missing a button or a string is out of place is what separates Rinse from the rest. You guys have my loyalty forever. ”

    David C. in San Francisco

  • “Text message communication is awesome. I can just look at the messages and know whats going on without having to make calls, and the immediate response to questions rocks as well.”

    Meg W. in Concord

  • “I like the flexibility and ease of scheduling pickup and dropoff. I also feel like its reliable - i've never had a real issue. Clothes are always clean and folded nicely.”

    Amanda R. in San Francisco

  • “RINSE IS THE BEST! I've long been an evangelist and am excited to do so again now that I'm back in a rinse territory. Why I love rinse: Friendly delivery folks, responsible (have never damaged my clothes), receiving a bag of beautifully folded laundry is like Christmas! The folks are so good about arriving within the time windows, time windows are convenient, there's an awesome article about how spending money on things that buy you back time makes you happier and Rinse does this. SF laundry is a mess of carrying your clothes down gross city streets, using a shared dryer and having to be present for 2 hours of chores- why not outsource this to launder fairies at Rinse and then spend that time sleeping, reading and adventuring!!! ❤️”

    Heather H. in San Francisco

  • “The pickup and the incredibly simple booking process. I feel absolutely delighted by the entire experience, and I'm grateful every time I book for the simplicity of it.”

    Lauren A. in San Francisco

  • “Your ability to be seamlessly responsive has been GREAT. The experience is natural and organic, letting me never have to open the app and just text whatever i need done. The ability to let you guys pick up stuff from my door, and then baking that into the app, was a great feature addition. ”

    Ali F. in San Francisco

  • “Laundry is a hassle. Quarters, going to the basement, lugging stuff around. The pick-up and drop off only when you need it, is the best. ”

    Michelle M. in San Francisco

  • “I love how efficient the service is. My clothes always come so nice and the next day delivery is a life saver for a young professional like me who is always on the go. I also think the Rinse delivery drivers are so accommodating and kind.”

    Harley F. in San Francisco

  • “I love the service. It makes my life so much easier and I recommend it to everyone who asks. Thank you for giving me so much time back :)”

    Kelly M. in Oakland

  • “Convenience and customer service. Your drivers are amazing with communication. So impressed by the caliber of employee you've been able to maintain.”

    Niki H. in San Francisco

  • “It's easy to reschedule, and it is reliable, and I don't have to pay for rescheduling, and if I'm not home I can just ask for my delivery to be left at my door. It's just a great service.. totally worth it”

    Julia M. in San Francisco

  • “Attention to detail is excellent. Giving a 2 hour time frame for deliveries/pick ups from 8 pm-10 pm is good, but the following up text at 7 pm narrowing the time to 15 minutes increments is great! You take the inconvenience out of waiting around as much as you can”

    Alexandra S. in San Francisco

  • “We have had great customer service experience. Also Rinse makes our life easier! And we love that you treat your valets well.”

    Loring P. in San Francisco

  • “Convenience and good service. Haven't has a problem with my orders to date. Clothes are folded nicely and smell great. Customer service is always available in case I have any questions or need to reschedule.”

    Vivian N. in San Francisco