“I love your model of pickup/delivery and the people delivering are always so accommodating. Plus, your quick response to my questions was fantastic. Rinse is great at communicating. ”

“The quality of your cleaning is wonderful. The valets are all polite, understanding and kind people who are great representatives of your company! My clothes always come back looking like they've been treated with respect and I love that. ”

“Convenience and customer service. Easy to talk to real humans behind the pickup and delivery.”

“The people, the smiling service, the extra mile for little things. If I'm impressed by the person at my door, I can be sure the leadership is top notch. I often text back when I get my notification and ask Rinse to please not ring the doorbell but to call or text because we have an infant sleeping at delivery time. Not once has the doorbell rung. I see the same people delivering and picking up, and they are always super friendly.”

“You are the most wonderful new solution to my needs. I have 2 kids, full time job & a great husband who travels all the time. The amount of time saving, awesome quality, great reminders, great quality of work is simply awesome for me.”

“The quality of the cleaning / folding is really really good. I've used many cleaners in the past and with Rinse, my clothes come back the cleanest and neatest of anything I've experienced. ”

“The convenience. It's easy to schedule pickups and deliveries, even on short notice. The delivery folks always come to my door (unlike other delivery services that call and make you come outside)!”

“I like how easy it is to reschedule pickup and drop-off, the valets are always courteous and nice, and it's not that much more expensive than going to the laundromat.”

“New mobile app is great, you guys have kept up with me seamlessly as I've moved multiple times over the past year. Love that you pick up and drop off at night, which is most convenient for me. Awesome to eliminate laundry as a weekend chore!”

“Convenient app to schedule pickups and excellent customer service. Super flexible and friendly concierge/delivery drivers who always accommodate me if I need them to come at a later time or at the end of their route. ”

“RINSE IS THE BEST! I've long been an evangelist and am excited to do so again now that I'm back in a rinse territory. Why I love rinse: Friendly delivery folks, responsible (have never damaged my clothes), receiving a bag of beautifully folded laundry is like Christmas! The folks are so good about arriving within the time windows, time windows are convenient, there's an awesome article about how spending money on things that buy you back time makes you happier and Rinse does this. SF laundry is a mess of carrying your clothes down gross city streets, using a shared dryer and having to be present for 2 hours of chores- why not outsource this to launder fairies at Rinse and then spend that time sleeping, reading and adventuring!!! ❤️”

“Rinse makes it so easy to get laundry done - huge time saver, and I know they will always treat my clothes right! I have never had an issue that Rinse wasn't able to correct, and even that is super super rare. Reliable, easy, and convenient!”

“Convenience and customer service. Your drivers are amazing with communication. So impressed by the caliber of employee you've been able to maintain.”

“I like the flexibility and ease of scheduling pickup and dropoff. I also feel like its reliable - i've never had a real issue. Clothes are always clean and folded nicely.”

“You do my laundry and folding better than my mother! Great service and speed. Easy to use app and my clothes didn't smell like laundromat.”

“Laundry is a hassle. Quarters, going to the basement, lugging stuff around. The pick-up and drop off only when you need it, is the best. ”

“I have no washer or dryer in my apartment or in my building. I love the ability to have someone pick up and deliver my laundry. I have 46 stairs to climb to my apartment and I am 76 years old! Your service is both a necessity and a luxury. Thank you.”

“Amazing customer service, great communication, consistent process, easy, easy, easy. I can honestly say I will never do back to the "old way" of dry cleaning thanks to Rinse!!!”

“We used Rinse over a period of approximately 3 months when we were remodeling our home and didn't have a washer and dryer available. It was helpful to have a service like Rinse that did pickup and delivery, with reasonable rates.”

“Just the sheer convenience of not having to drop off and pick up. Love the convenience of someone picking up and delivering to my door in the evenings after I get off work. ”