“I don't have to deal with laundromats and folding laundry. I trust the team. They're always friendly and helpful in coordinating and the whole experience is a delight. ”

“Valets are very amenable to leaving things in the garage if I need them to. Very responsive when I text and great customer service. I like the text message interface- that's huge.”

“I love how efficient the service is. My clothes always come so nice and the next day delivery is a life saver for a young professional like me who is always on the go. I also think the Rinse delivery drivers are so accommodating and kind.”

“Cheaper than most dry cleaning places in the city and dropped off to your door! What more could you ask for?!”

“The gentleman who started me out with Rinse picked up my dry cleaning and set me up with bags and explained how the system worked. That meant a lot to me because the concept of Rinse was such a new thing. I appreciated how he took the time to answer my questions.”

“The drivers are nice, and it's easy to schedule pickups. I love not having to drop off or pick up dry cleaning at all, and the wash & fold is so effortless. ”

“It's easy to reschedule, and it is reliable, and I don't have to pay for rescheduling, and if I'm not home I can just ask for my delivery to be left at my door. It's just a great service.. totally worth it”

“Attention to detail is excellent. Giving a 2 hour time frame for deliveries/pick ups from 8 pm-10 pm is good, but the following up text at 7 pm narrowing the time to 15 minutes increments is great! You take the inconvenience out of waiting around as much as you can”

“They come later in the evening, allowing me time to get home from work/an activity and not have to rush. Also the convince of having them do the wash and fold.”

“I love the efficiency of things - listen, the text messaging option is pretty lit. I was using Wash Club for a while; their service was inconsistent but if I want to make a teeny change, I literally had to log in to my account and - BLAGHFUBGH, no one has time for that. I really appreciate being able to text Rinse and the drivers any time I need to make a change. Pretty sweet!”

“Amazing customer service, great communication, consistent process, easy, easy, easy. I can honestly say I will never do back to the "old way" of dry cleaning thanks to Rinse!!!”

“Clothes are clean. You all are incredibly responsive. The app is so easy to use. The hours of pick up and drop off work for my life schedule. It's so easy to make changes to my reservations and I don't get penalized for having a change in schedule. It's huge.”

“I love your model of pickup/delivery and the people delivering are always so accommodating. Plus, your quick response to my questions was fantastic. Rinse is great at communicating. ”

“Your ability to be seamlessly responsive has been GREAT. The experience is natural and organic, letting me never have to open the app and just text whatever i need done. The ability to let you guys pick up stuff from my door, and then baking that into the app, was a great feature addition. ”

“The flexibility of pick up and drop off is amazing, and I have had a positive experience with your drivers being communicative and punctual. We have a laundry and dry cleaning service at work, but I hate the idea of trekking home on a bus with my pile of clothes. Rinse takes care of the most annoying aspects of laundry and dry cleaning!”

“I work really long and exhaustive hours. I often come home too late to take to the wash & fold near my house (which I don't like using anyway) or I spend hours at the laundry mat on the weekends if I'm not away. This leaves a really small window of time to do laundry. I'm a laundry snob and really enjoy doing my own laundry but it's not a possibility at this point in my life. I like that my clothes smell and feel clean when they are returned back to me. I can tell they're actually clean. And I like that they are picked up from my house when I'm home from work. ”

“SUPER convenient! The pick up/drop off times are conducive to my work hours. Standard turnaround time is great. Rinse employees are also extremely friendly. A+ for convenience and A+ for customer service!”

“Rinse makes it so easy to get laundry done - huge time saver, and I know they will always treat my clothes right! I have never had an issue that Rinse wasn't able to correct, and even that is super super rare. Reliable, easy, and convenient!”

“Incredibly convenient and great customer service. The text messages alerting me that you'll be in my neighborhood is a brilliant marketing move, as well as supremely beneficial to me. The clothes come back great. I'm a new, single mom who lives in an apartment building that doesn't have laundry in the building. I honestly don't know what I would do if Rinse didn't exist. Thank you so much!”

“The convenience. It's easy to schedule pickups and deliveries, even on short notice. The delivery folks always come to my door (unlike other delivery services that call and make you come outside)!”