“The quality of the cleaning / folding is really really good. I've used many cleaners in the past and with Rinse, my clothes come back the cleanest and neatest of anything I've experienced. ”

“Home delivery of dry cleaning.. photos of what you are having cleaned. Prices are competitive and on par with other non-delivery places. The hours of drop off and pick up are perfect for working individuals and you can easily always get in contact with someone if you are having an issue.”

“There is one washer and dryer in my building for 17 units. Inevitably whenever I want to do laundry, it's in use. Plus I'm a single mom with no outside help, so this just makes my life that much easier. One less thing to take care of.”

“The convenience of not having to travel after work to take in or pick up dry cleaning is so helpful. Bay area traffic is a hot mess, so being able to have pick up in the evening is awesome.”

“The fabric softener you all started using is great. But honestly, just getting my clothes folded and ready to go is worth it to me. Also pairing the socks like you did last time is awesome.”

“Simplicity, ease of use, availability, customer service. Also the careful consideration of my clothes is amazing. The subtle bits of clothing repair when I'm missing a button or a string is out of place is what separates Rinse from the rest. You guys have my loyalty forever. ”

“The gentleman who started me out with Rinse picked up my dry cleaning and set me up with bags and explained how the system worked. That meant a lot to me because the concept of Rinse was such a new thing. I appreciated how he took the time to answer my questions.”

“I don't have to deal with laundromats and folding laundry. I trust the team. They're always friendly and helpful in coordinating and the whole experience is a delight. ”

“The Rinse drivers have been very pleasant and courteous. Also, you’ve made scheduling pick ups very easy and the late evening pick up/delivery suits my busy lifestyle.”

“New mobile app is great, you guys have kept up with me seamlessly as I've moved multiple times over the past year. Love that you pick up and drop off at night, which is most convenient for me. Awesome to eliminate laundry as a weekend chore!”

“Convenience and customer service. Easy to talk to real humans behind the pickup and delivery.”

“I love the efficiency of things - listen, the text messaging option is pretty lit. I was using Wash Club for a while; their service was inconsistent but if I want to make a teeny change, I literally had to log in to my account and - BLAGHFUBGH, no one has time for that. I really appreciate being able to text Rinse and the drivers any time I need to make a change. Pretty sweet!”

“I love that couriers can pick up and drop off laundry at the door even when we're not home. Our schedule used to revolve around our laundry, but now we can just leave the bag out front if we won't be home.”

“Cheaper than most dry cleaning places in the city and dropped off to your door! What more could you ask for?!”

“The best three words to describe rinse are reliable, convenient, and friendly. I have been a customer for over 3 years, and all of my pick-ups and deliveries have been on time on the day I requested. My clothes come back in great condition, and often times even better than when I had them picked up (thanks to the team for the complimentary repairs!). Every valet has been friendly, cheerful, and helpful. Customer service is quick and easy. Thank you!”

“The drivers are nice, and it's easy to schedule pickups. I love not having to drop off or pick up dry cleaning at all, and the wash & fold is so effortless. ”

“Rinse makes it so easy to get laundry done - huge time saver, and I know they will always treat my clothes right! I have never had an issue that Rinse wasn't able to correct, and even that is super super rare. Reliable, easy, and convenient!”

“The people are #1, you hire extraordinarily well, congrats on that, it's not easy, but each time I tell someone about Rinse, I start out with the people, then the excellent service.”

“I like the flexibility and ease of scheduling pickup and dropoff. I also feel like its reliable - i've never had a real issue. Clothes are always clean and folded nicely.”

“SUPER convenient! The pick up/drop off times are conducive to my work hours. Standard turnaround time is great. Rinse employees are also extremely friendly. A+ for convenience and A+ for customer service!”