“Reliable—clothing gets picked up and returned when you say it will, clothes are reasonably clean, customer service is very responsive and seems to care about my being happy!”

“Cheaper than most dry cleaning places in the city and dropped off to your door! What more could you ask for?!”

“There is one washer and dryer in my building for 17 units. Inevitably whenever I want to do laundry, it's in use. Plus I'm a single mom with no outside help, so this just makes my life that much easier. One less thing to take care of.”

“The flexibility of pick up and drop off is amazing, and I have had a positive experience with your drivers being communicative and punctual. We have a laundry and dry cleaning service at work, but I hate the idea of trekking home on a bus with my pile of clothes. Rinse takes care of the most annoying aspects of laundry and dry cleaning!”

“It's very easy to use the people are friendly. I've never had an issue that left a bad taste in my mouth. It's amazing how response the Rinse team is. For example, I had a pickup schedule but my work event ran late. I just responded to the text and my pickup was rescheduled in minutes without any fees or hassle.”

“Great service and nicely organized. Clothing is usually thoughtfully returned. This is the number one reason we go with Rinse. Others do not fold items into one pile and items are everywhere. Doing this is a big plus in my opinion! Thanks for the thoughtful business sense!”

“So many good things! Customer service, delightful convenience (I was able to reschedule last minute via text, didn't expect it to work!), consistent quality, late night delivery hours, affordable prices.”

“I love that couriers can pick up and drop off laundry at the door even when we're not home. Our schedule used to revolve around our laundry, but now we can just leave the bag out front if we won't be home.”

“They come later in the evening, allowing me time to get home from work/an activity and not have to rush. Also the convince of having them do the wash and fold.”

“We used Rinse over a period of approximately 3 months when we were remodeling our home and didn't have a washer and dryer available. It was helpful to have a service like Rinse that did pickup and delivery, with reasonable rates.”

“Reliable and convenient. Line of communication has always been great. Even when I cause problems by not being available to answer my door for deliveries, and such, I'm able to communicate via text with my valet and schedule redelivery. Always courteous. ”

“Ease of use. My life is busy with work. I work 14 hour days. I want to enjoy my weekends and don't want to be bogged down for hours with laundry. And you fold much better than I do.”

“Prompt responsiveness, reasonable pricing and convenience of scheduling. My clothes have never been ruined or lost. There are no hidden fees or gimmicks. I also love the promos when they occur!”

“Convenience and customer service. Easy to talk to real humans behind the pickup and delivery.”

“I love to throw my laundry bag out the window to save the person from having to climb my stairs when they do a pickup. I have 43 stairs so having a service to pick up and deliver my laundry is an amazing luxury!!”

“The quality of the cleaning / folding is really really good. I've used many cleaners in the past and with Rinse, my clothes come back the cleanest and neatest of anything I've experienced. ”

“I have no washer or dryer in my apartment or in my building. I love the ability to have someone pick up and deliver my laundry. I have 46 stairs to climb to my apartment and I am 76 years old! Your service is both a necessity and a luxury. Thank you.”

“Process is easy, updates on times are accurate, valets are always nice and polite, my items are returned smelling and looking great!”

“Due to my super busy work life and our not super lack of wash machine and dry in out unit, Rinse is a miracle on wheels. It saves me time and coinage to going to laundry mat. I love fast turn around and friendly drivers. ”

“Valets are very amenable to leaving things in the garage if I need them to. Very responsive when I text and great customer service. I like the text message interface- that's huge.”