“Reliable, ethical, actually take pics of each item and you get all items back, they are in constant contact, super proactive with customers about when they can come by, which is really nice, good customer service”

“Very convenient, loved not having to swipe a credit card and the whole pickup/dropoff process (complete with pictures!) Great for a working professional and reasonably priced.”

“It's a simple service and very easy to use. I put off doing laundry a lot because I'm very busy, and Rinse compensates by picking up and delivering on time, every time for a reasonable price.”

“Rinse is seriously a life saver! I was in a pinch and Rinse was efficient and quick! Will definitely use Rinse again.”

“The clothes come back very nicely cleaned and folded. I just give it to someone, and it comes back a few days later without me having to think about it.”

“Love the convenience getting my clothes picked up and dropped off. I appreciate the flexibility to pick dates through the app. Customer service has been responsive and excellent.”

“I will definitely be using them again. I am so happy with my wash and fold. The clothes smell great. They were folded well. Valet was friendly. I am always worried when I use a new company. I know I don't have to worry with this company. I could tell they made sure the clothes were washed correctly. My bright colors stayed bright and my clothes smell great.”

“Fast service. Accountable. Friendly. Great dry cleaning. I got nothing but great things to say about you. I'm referring 2 people to you.”

“The ease of having my laundry done through Rinse is incredible. The valets are always timely, punctual, and kind. It's nice knowing that after coming home after work I don't have to worry about laundry-- Rinse has taken care of it for me!”

“Best thing since slice bread! In all honesty, I can't believe I have not used them till now. Nicest delivery folks ever, come to my door - take my bag of laundry and bring it back and folded better then I ever could do and smelling amazing! I love that they pick up and drop off at night as this was the only time I could guarantee I'd be around which I'm pretty sure was a deliberate tactic on their part. I get a text at 7 pm telling about when to expect the driver and who it will be and can track how many deliveries before me in real time before they will arrive.”

“I've been using Rinse since I moved back to Chicago in July, and they have been absolutely amazing. The drivers are super responsive and flexible. There have been a number of times in which I haven't been home when they were coming by to drop things off and it's been super easy to communicate with them via text and figure out where the best drop-off location is. It really couldn't be easier, and the quality is always great!!”

“Rinse is convenient and the service is quality. I like being able to communicate by text, and I like that I can schedule a pickup at any time and can add or relive certain services as needed. The people have all been courteous and the clothes are never shrunk or damaged and always clean and nicely folded. The price is well worth how much of my life I got back not having to do laundry myself!”

“Love Rinse. I love not having to fight for a spot in the washing machine/dryer in my building. I also never have to worry about those machines eating my quarters, or even worry about saving quarters”

“Reliability, love that you guys are so accommodative around schedules (the late pick ups and drop offs are amazing for people that work late and really don't have time to make it to a cleaner during normal business hours), the delivery staff is great, and your communication about schedules is fantastic. I'm never surprised which is what you want when it comes to dry cleaning.”

“Incredibly convenient, but more importantly: they have fantastic service and did a great job. You can reschedule by text, their valets are prompt and courteous - absolutely brilliant service. I'm hooked.”

“Convenience, time frame, quality of items returned and I appreciate the photos in the email depicting exactly what was sent and how many times it was dry cleaned. I have also had really good experiences with the alterations. I only wish Rinse could start doing tailoring.”

“The convenience and the people who pick up/deliver the clothing are always amazing. So trust worthy and friendly!”

“My laundry was folded with care (fitted sheets, anyone?!?) and even my workout clothes look like they did when I first bought them. I've hand washed them and they don't come out with that kind of bounce and texture. They left me with awesome sturdy bags for the next round of laundry and dry cleaning. I'm already packing them. I want to put my whole life in it and have Rinse send it back to me all neatly folded and fresh.”