“The quality of your cleaning is wonderful. The valets are all polite, understanding and kind people who are great representatives of your company! My clothes always come back looking like they've been treated with respect and I love that. ”

“I like the flexibility and ease of scheduling pickup and dropoff. I also feel like its reliable - i've never had a real issue. Clothes are always clean and folded nicely.”

“The pickup and the incredibly simple booking process. I feel absolutely delighted by the entire experience, and I'm grateful every time I book for the simplicity of it.”

“Incredibly convenient and great customer service. The text messages alerting me that you'll be in my neighborhood is a brilliant marketing move, as well as supremely beneficial to me. The clothes come back great. I'm a new, single mom who lives in an apartment building that doesn't have laundry in the building. I honestly don't know what I would do if Rinse didn't exist. Thank you so much!”

“Prompt responsiveness, reasonable pricing and convenience of scheduling. My clothes have never been ruined or lost. There are no hidden fees or gimmicks. I also love the promos when they occur!”

“Attention to detail is excellent. Giving a 2 hour time frame for deliveries/pick ups from 8 pm-10 pm is good, but the following up text at 7 pm narrowing the time to 15 minutes increments is great! You take the inconvenience out of waiting around as much as you can”

“The convenience of not having to travel after work to take in or pick up dry cleaning is so helpful. Bay area traffic is a hot mess, so being able to have pick up in the evening is awesome.”

“It's easy to reschedule, and it is reliable, and I don't have to pay for rescheduling, and if I'm not home I can just ask for my delivery to be left at my door. It's just a great service.. totally worth it”

“Due to my super busy work life and our not super lack of wash machine and dry in out unit, Rinse is a miracle on wheels. It saves me time and coinage to going to laundry mat. I love fast turn around and friendly drivers. ”

“Convenience and customer service. Your drivers are amazing with communication. So impressed by the caliber of employee you've been able to maintain.”

“The drivers are nice, and it's easy to schedule pickups. I love not having to drop off or pick up dry cleaning at all, and the wash & fold is so effortless. ”

“I love the service. It makes my life so much easier and I recommend it to everyone who asks. Thank you for giving me so much time back :)”

“Convenient app to schedule pickups and excellent customer service. Super flexible and friendly concierge/delivery drivers who always accommodate me if I need them to come at a later time or at the end of their route. ”

“The fact that you have different levels of service is great. Wash & fold is good for towels, but I like my sheets pressed, and because you hang dry, I can also send in clothes.”

“We work long hours and have a child so we have tons of laundry and very little time to do it. In addition our closest laundromat closed so we have to walk 5 blocks to the nearest laundromat. It's a pain.”

“Laundry is a hassle. Quarters, going to the basement, lugging stuff around. The pick-up and drop off only when you need it, is the best. ”

“Your ability to be seamlessly responsive has been GREAT. The experience is natural and organic, letting me never have to open the app and just text whatever i need done. The ability to let you guys pick up stuff from my door, and then baking that into the app, was a great feature addition. ”

“Amazing customer service, great communication, consistent process, easy, easy, easy. I can honestly say I will never do back to the "old way" of dry cleaning thanks to Rinse!!!”

“Commication and responds are super fast. Communication via text is super convenient. Also seems like rinse thought about all the little details before hand so every question has an answer.”

“The convenience factor. Not having to spend half my day doing laundry, particularly bed linens. To have someone do it all for me is time-saving. I'd pay just to have someone fold my sheets!”