“I like the flexibility and ease of scheduling pickup and dropoff. I also feel like its reliable - i've never had a real issue. Clothes are always clean and folded nicely.”

“Valets are very amenable to leaving things in the garage if I need them to. Very responsive when I text and great customer service. I like the text message interface- that's huge.”

“Convenient app to schedule pickups and excellent customer service. Super flexible and friendly concierge/delivery drivers who always accommodate me if I need them to come at a later time or at the end of their route. ”

“I don't have to deal with laundromats and folding laundry. I trust the team. They're always friendly and helpful in coordinating and the whole experience is a delight. ”

“Cheaper than most dry cleaning places in the city and dropped off to your door! What more could you ask for?!”

“Amazing customer service, great communication, consistent process, easy, easy, easy. I can honestly say I will never do back to the "old way" of dry cleaning thanks to Rinse!!!”

“RINSE IS THE BEST! I've long been an evangelist and am excited to do so again now that I'm back in a rinse territory. Why I love rinse: Friendly delivery folks, responsible (have never damaged my clothes), receiving a bag of beautifully folded laundry is like Christmas! The folks are so good about arriving within the time windows, time windows are convenient, there's an awesome article about how spending money on things that buy you back time makes you happier and Rinse does this. SF laundry is a mess of carrying your clothes down gross city streets, using a shared dryer and having to be present for 2 hours of chores- why not outsource this to launder fairies at Rinse and then spend that time sleeping, reading and adventuring!!! ❤️”

“You do my laundry and folding better than my mother! Great service and speed. Easy to use app and my clothes didn't smell like laundromat.”

“We have had great customer service experience. Also Rinse makes our life easier! And we love that you treat your valets well.”

“It’s super convenient. I can order day of until 5pm, Rinse always works with me if I need to reschedule a drop off or even will come later if I’m not home yet for the original scheduled time. There are no penalties for rescheduling or cancelling. The reminders and notifications are perfectly scheduled so I am always informed but not annoyed.”

“They come later in the evening, allowing me time to get home from work/an activity and not have to rush. Also the convince of having them do the wash and fold.”

“There is one washer and dryer in my building for 17 units. Inevitably whenever I want to do laundry, it's in use. Plus I'm a single mom with no outside help, so this just makes my life that much easier. One less thing to take care of.”

“I love your model of pickup/delivery and the people delivering are always so accommodating. Plus, your quick response to my questions was fantastic. Rinse is great at communicating. ”

“Convenience and customer service. Your drivers are amazing with communication. So impressed by the caliber of employee you've been able to maintain.”

“Ease of use. My life is busy with work. I work 14 hour days. I want to enjoy my weekends and don't want to be bogged down for hours with laundry. And you fold much better than I do.”

“SUPER convenient! The pick up/drop off times are conducive to my work hours. Standard turnaround time is great. Rinse employees are also extremely friendly. A+ for convenience and A+ for customer service!”

“It's super convenient! I love the ease of just stuffing a bag full of dirty laundry and having it picked up and dropped off neatly folded and organized. I also like that the dates are deterministic and know exactly the day it'll come. Makes it easier to plan my schedule around it.”

“Rinse makes it so easy to get laundry done - huge time saver, and I know they will always treat my clothes right! I have never had an issue that Rinse wasn't able to correct, and even that is super super rare. Reliable, easy, and convenient!”

“We used Rinse over a period of approximately 3 months when we were remodeling our home and didn't have a washer and dryer available. It was helpful to have a service like Rinse that did pickup and delivery, with reasonable rates.”

“Easy to stay on top of the turnaround, pickup, and delivery with the phone messages. Professional and courteous valets. Availability of 24-hour turnaround for Wash and Fold is outstanding. Availability of hypo-allergenic detergent.”