“The convenience. It's easy to schedule pickups and deliveries, even on short notice. The delivery folks always come to my door (unlike other delivery services that call and make you come outside)!”

“Just the sheer convenience of not having to drop off and pick up. Love the convenience of someone picking up and delivering to my door in the evenings after I get off work. ”

“Valets are very amenable to leaving things in the garage if I need them to. Very responsive when I text and great customer service. I like the text message interface- that's huge.”

“I have no washer or dryer in my apartment or in my building. I love the ability to have someone pick up and deliver my laundry. I have 46 stairs to climb to my apartment and I am 76 years old! Your service is both a necessity and a luxury. Thank you.”

“I like the amount of communication from Rinse about when things are happening and accountability for items though pictures of dry cleaning pieces. Staff is friendly and helpful as well. ”

“I like the flexibility and ease of scheduling pickup and dropoff. I also feel like its reliable - i've never had a real issue. Clothes are always clean and folded nicely.”

“We work long hours and have a child so we have tons of laundry and very little time to do it. In addition our closest laundromat closed so we have to walk 5 blocks to the nearest laundromat. It's a pain.”

“We used Rinse over a period of approximately 3 months when we were remodeling our home and didn't have a washer and dryer available. It was helpful to have a service like Rinse that did pickup and delivery, with reasonable rates.”

“Laundry is a hassle. Quarters, going to the basement, lugging stuff around. The pick-up and drop off only when you need it, is the best. ”

“It’s super convenient. I can order day of until 5pm, Rinse always works with me if I need to reschedule a drop off or even will come later if I’m not home yet for the original scheduled time. There are no penalties for rescheduling or cancelling. The reminders and notifications are perfectly scheduled so I am always informed but not annoyed.”

“The quality of your cleaning is wonderful. The valets are all polite, understanding and kind people who are great representatives of your company! My clothes always come back looking like they've been treated with respect and I love that. ”

“I don't have to deal with laundromats and folding laundry. I trust the team. They're always friendly and helpful in coordinating and the whole experience is a delight. ”

“I work really long and exhaustive hours. I often come home too late to take to the wash & fold near my house (which I don't like using anyway) or I spend hours at the laundry mat on the weekends if I'm not away. This leaves a really small window of time to do laundry. I'm a laundry snob and really enjoy doing my own laundry but it's not a possibility at this point in my life. I like that my clothes smell and feel clean when they are returned back to me. I can tell they're actually clean. And I like that they are picked up from my house when I'm home from work. ”

“The best three words to describe rinse are reliable, convenient, and friendly. I have been a customer for over 3 years, and all of my pick-ups and deliveries have been on time on the day I requested. My clothes come back in great condition, and often times even better than when I had them picked up (thanks to the team for the complimentary repairs!). Every valet has been friendly, cheerful, and helpful. Customer service is quick and easy. Thank you!”

“Convenient app to schedule pickups and excellent customer service. Super flexible and friendly concierge/delivery drivers who always accommodate me if I need them to come at a later time or at the end of their route. ”

“The pickup and the incredibly simple booking process. I feel absolutely delighted by the entire experience, and I'm grateful every time I book for the simplicity of it.”

“SUPER convenient! The pick up/drop off times are conducive to my work hours. Standard turnaround time is great. Rinse employees are also extremely friendly. A+ for convenience and A+ for customer service!”

“Cheaper than most dry cleaning places in the city and dropped off to your door! What more could you ask for?!”

“Convenience and good service. Haven't has a problem with my orders to date. Clothes are folded nicely and smell great. Customer service is always available in case I have any questions or need to reschedule.”

“They come later in the evening, allowing me time to get home from work/an activity and not have to rush. Also the convince of having them do the wash and fold.”