“We work long hours and have a child so we have tons of laundry and very little time to do it. In addition our closest laundromat closed so we have to walk 5 blocks to the nearest laundromat. It's a pain.”

“There is one washer and dryer in my building for 17 units. Inevitably whenever I want to do laundry, it's in use. Plus I'm a single mom with no outside help, so this just makes my life that much easier. One less thing to take care of.”

“Amazing customer service, great communication, consistent process, easy, easy, easy. I can honestly say I will never do back to the "old way" of dry cleaning thanks to Rinse!!!”

“Home delivery of dry cleaning.. photos of what you are having cleaned. Prices are competitive and on par with other non-delivery places. The hours of drop off and pick up are perfect for working individuals and you can easily always get in contact with someone if you are having an issue.”

“Easy to stay on top of the turnaround, pickup, and delivery with the phone messages. Professional and courteous valets. Availability of 24-hour turnaround for Wash and Fold is outstanding. Availability of hypo-allergenic detergent.”

“They come later in the evening, allowing me time to get home from work/an activity and not have to rush. Also the convince of having them do the wash and fold.”

“It's super convenient! I love the ease of just stuffing a bag full of dirty laundry and having it picked up and dropped off neatly folded and organized. I also like that the dates are deterministic and know exactly the day it'll come. Makes it easier to plan my schedule around it.”

“You do my laundry and folding better than my mother! Great service and speed. Easy to use app and my clothes didn't smell like laundromat.”

“The fabric softener you all started using is great. But honestly, just getting my clothes folded and ready to go is worth it to me. Also pairing the socks like you did last time is awesome.”

“The pickup and the incredibly simple booking process. I feel absolutely delighted by the entire experience, and I'm grateful every time I book for the simplicity of it.”

“The Rinse drivers have been very pleasant and courteous. Also, you’ve made scheduling pick ups very easy and the late evening pick up/delivery suits my busy lifestyle.”

“I love how efficient the service is. My clothes always come so nice and the next day delivery is a life saver for a young professional like me who is always on the go. I also think the Rinse delivery drivers are so accommodating and kind.”

“The convenience of not having to travel after work to take in or pick up dry cleaning is so helpful. Bay area traffic is a hot mess, so being able to have pick up in the evening is awesome.”

“The convenience factor. Not having to spend half my day doing laundry, particularly bed linens. To have someone do it all for me is time-saving. I'd pay just to have someone fold my sheets!”

“Convenient app to schedule pickups and excellent customer service. Super flexible and friendly concierge/delivery drivers who always accommodate me if I need them to come at a later time or at the end of their route. ”

“I like the set pickup and delivery times. I also love the text message in the mornings for scheduling. On top of that, the ability to respond to those messages and schedule something a bit later or tack on 24 hour service is magical.”

“Just the sheer convenience of not having to drop off and pick up. Love the convenience of someone picking up and delivering to my door in the evenings after I get off work. ”

“Valets are very amenable to leaving things in the garage if I need them to. Very responsive when I text and great customer service. I like the text message interface- that's huge.”

“We used Rinse over a period of approximately 3 months when we were remodeling our home and didn't have a washer and dryer available. It was helpful to have a service like Rinse that did pickup and delivery, with reasonable rates.”

“Cheaper than most dry cleaning places in the city and dropped off to your door! What more could you ask for?!”