“We have had great customer service experience. Also Rinse makes our life easier! And we love that you treat your valets well.”

“You guys are more affordable than local dry cleaners I've looked at and do a great job every time! Delivery is always timely and well coordinated. Thanks for making my work clothes being clean and pressed one less thing to worry about!”

“The Rinse drivers have been very pleasant and courteous. Also, you’ve made scheduling pick ups very easy and the late evening pick up/delivery suits my busy lifestyle.”

“It's very easy to use the people are friendly. I've never had an issue that left a bad taste in my mouth. It's amazing how response the Rinse team is. For example, I had a pickup schedule but my work event ran late. I just responded to the text and my pickup was rescheduled in minutes without any fees or hassle.”

“There is one washer and dryer in my building for 17 units. Inevitably whenever I want to do laundry, it's in use. Plus I'm a single mom with no outside help, so this just makes my life that much easier. One less thing to take care of.”

“The drivers are nice, and it's easy to schedule pickups. I love not having to drop off or pick up dry cleaning at all, and the wash & fold is so effortless. ”

“I love the service. It makes my life so much easier and I recommend it to everyone who asks. Thank you for giving me so much time back :)”

“Convenient app to schedule pickups and excellent customer service. Super flexible and friendly concierge/delivery drivers who always accommodate me if I need them to come at a later time or at the end of their route. ”

“Just the sheer convenience of not having to drop off and pick up. Love the convenience of someone picking up and delivering to my door in the evenings after I get off work. ”

“The convenience of not having to travel after work to take in or pick up dry cleaning is so helpful. Bay area traffic is a hot mess, so being able to have pick up in the evening is awesome.”

“Easy to stay on top of the turnaround, pickup, and delivery with the phone messages. Professional and courteous valets. Availability of 24-hour turnaround for Wash and Fold is outstanding. Availability of hypo-allergenic detergent.”

“I like how easy it is to reschedule pickup and drop-off, the valets are always courteous and nice, and it's not that much more expensive than going to the laundromat.”

“I like the flexibility and ease of scheduling pickup and dropoff. I also feel like its reliable - i've never had a real issue. Clothes are always clean and folded nicely.”

“The fact that you have different levels of service is great. Wash & fold is good for towels, but I like my sheets pressed, and because you hang dry, I can also send in clothes.”

“You are the most wonderful new solution to my needs. I have 2 kids, full time job & a great husband who travels all the time. The amount of time saving, awesome quality, great reminders, great quality of work is simply awesome for me.”

“I love your model of pickup/delivery and the people delivering are always so accommodating. Plus, your quick response to my questions was fantastic. Rinse is great at communicating. ”

“The pickup and the incredibly simple booking process. I feel absolutely delighted by the entire experience, and I'm grateful every time I book for the simplicity of it.”

“Simplicity, ease of use, availability, customer service. Also the careful consideration of my clothes is amazing. The subtle bits of clothing repair when I'm missing a button or a string is out of place is what separates Rinse from the rest. You guys have my loyalty forever. ”

“Great service and nicely organized. Clothing is usually thoughtfully returned. This is the number one reason we go with Rinse. Others do not fold items into one pile and items are everywhere. Doing this is a big plus in my opinion! Thanks for the thoughtful business sense!”

“I like the amount of communication from Rinse about when things are happening and accountability for items though pictures of dry cleaning pieces. Staff is friendly and helpful as well. ”