“Prompt responsiveness, reasonable pricing and convenience of scheduling. My clothes have never been ruined or lost. There are no hidden fees or gimmicks. I also love the promos when they occur!”

“Laundry is a hassle. Quarters, going to the basement, lugging stuff around. The pick-up and drop off only when you need it, is the best. ”

“Attention to detail is excellent. Giving a 2 hour time frame for deliveries/pick ups from 8 pm-10 pm is good, but the following up text at 7 pm narrowing the time to 15 minutes increments is great! You take the inconvenience out of waiting around as much as you can”

“Rinse makes it so easy to get laundry done - huge time saver, and I know they will always treat my clothes right! I have never had an issue that Rinse wasn't able to correct, and even that is super super rare. Reliable, easy, and convenient!”

“Text message communication is awesome. I can just look at the messages and know whats going on without having to make calls, and the immediate response to questions rocks as well.”

“It’s super convenient. I can order day of until 5pm, Rinse always works with me if I need to reschedule a drop off or even will come later if I’m not home yet for the original scheduled time. There are no penalties for rescheduling or cancelling. The reminders and notifications are perfectly scheduled so I am always informed but not annoyed.”

“You are the most wonderful new solution to my needs. I have 2 kids, full time job & a great husband who travels all the time. The amount of time saving, awesome quality, great reminders, great quality of work is simply awesome for me.”

“I love the service. It makes my life so much easier and I recommend it to everyone who asks. Thank you for giving me so much time back :)”

“Process is easy, updates on times are accurate, valets are always nice and polite, my items are returned smelling and looking great!”

“I love how efficient the service is. My clothes always come so nice and the next day delivery is a life saver for a young professional like me who is always on the go. I also think the Rinse delivery drivers are so accommodating and kind.”

“The gentleman who started me out with Rinse picked up my dry cleaning and set me up with bags and explained how the system worked. That meant a lot to me because the concept of Rinse was such a new thing. I appreciated how he took the time to answer my questions.”

“SUPER convenient! The pick up/drop off times are conducive to my work hours. Standard turnaround time is great. Rinse employees are also extremely friendly. A+ for convenience and A+ for customer service!”

“The quality of the cleaning / folding is really really good. I've used many cleaners in the past and with Rinse, my clothes come back the cleanest and neatest of anything I've experienced. ”

“It's very easy to use the people are friendly. I've never had an issue that left a bad taste in my mouth. It's amazing how response the Rinse team is. For example, I had a pickup schedule but my work event ran late. I just responded to the text and my pickup was rescheduled in minutes without any fees or hassle.”

“The Rinse drivers have been very pleasant and courteous. Also, you’ve made scheduling pick ups very easy and the late evening pick up/delivery suits my busy lifestyle.”

“Convenience and customer service. Your drivers are amazing with communication. So impressed by the caliber of employee you've been able to maintain.”

“New mobile app is great, you guys have kept up with me seamlessly as I've moved multiple times over the past year. Love that you pick up and drop off at night, which is most convenient for me. Awesome to eliminate laundry as a weekend chore!”

“Clothes are clean. You all are incredibly responsive. The app is so easy to use. The hours of pick up and drop off work for my life schedule. It's so easy to make changes to my reservations and I don't get penalized for having a change in schedule. It's huge.”

“The convenience. It's easy to schedule pickups and deliveries, even on short notice. The delivery folks always come to my door (unlike other delivery services that call and make you come outside)!”

“I love your model of pickup/delivery and the people delivering are always so accommodating. Plus, your quick response to my questions was fantastic. Rinse is great at communicating. ”