“Just the sheer convenience of not having to drop off and pick up. Love the convenience of someone picking up and delivering to my door in the evenings after I get off work. ”

“Easy, automated, and I don't have to be home for pick ups and deliveries. My husband would say it's a good service because he doesn't have to talk to a human to use it. Ha! You can do both wash and fold (which I need on occasion) and dry cleaning. ”

“The quality of your cleaning is wonderful. The valets are all polite, understanding and kind people who are great representatives of your company! My clothes always come back looking like they've been treated with respect and I love that. ”

“The fact that you have different levels of service is great. Wash & fold is good for towels, but I like my sheets pressed, and because you hang dry, I can also send in clothes.”

“Amazing customer service, great communication, consistent process, easy, easy, easy. I can honestly say I will never do back to the "old way" of dry cleaning thanks to Rinse!!!”

“The gentleman who started me out with Rinse picked up my dry cleaning and set me up with bags and explained how the system worked. That meant a lot to me because the concept of Rinse was such a new thing. I appreciated how he took the time to answer my questions.”

“You are the most wonderful new solution to my needs. I have 2 kids, full time job & a great husband who travels all the time. The amount of time saving, awesome quality, great reminders, great quality of work is simply awesome for me.”

“The people are #1, you hire extraordinarily well, congrats on that, it's not easy, but each time I tell someone about Rinse, I start out with the people, then the excellent service.”

“The drivers are nice, and it's easy to schedule pickups. I love not having to drop off or pick up dry cleaning at all, and the wash & fold is so effortless. ”

“Convenience and good service. Haven't has a problem with my orders to date. Clothes are folded nicely and smell great. Customer service is always available in case I have any questions or need to reschedule.”

“Due to my super busy work life and our not super lack of wash machine and dry in out unit, Rinse is a miracle on wheels. It saves me time and coinage to going to laundry mat. I love fast turn around and friendly drivers. ”

“Convenience and customer service. Your drivers are amazing with communication. So impressed by the caliber of employee you've been able to maintain.”

“The flexibility of pick up and drop off is amazing, and I have had a positive experience with your drivers being communicative and punctual. We have a laundry and dry cleaning service at work, but I hate the idea of trekking home on a bus with my pile of clothes. Rinse takes care of the most annoying aspects of laundry and dry cleaning!”

“I like the flexibility and ease of scheduling pickup and dropoff. I also feel like its reliable - i've never had a real issue. Clothes are always clean and folded nicely.”

“Simplicity, ease of use, availability, customer service. Also the careful consideration of my clothes is amazing. The subtle bits of clothing repair when I'm missing a button or a string is out of place is what separates Rinse from the rest. You guys have my loyalty forever. ”

“Rinse makes it so easy to get laundry done - huge time saver, and I know they will always treat my clothes right! I have never had an issue that Rinse wasn't able to correct, and even that is super super rare. Reliable, easy, and convenient!”

“There is one washer and dryer in my building for 17 units. Inevitably whenever I want to do laundry, it's in use. Plus I'm a single mom with no outside help, so this just makes my life that much easier. One less thing to take care of.”

“The people, the smiling service, the extra mile for little things. If I'm impressed by the person at my door, I can be sure the leadership is top notch. I often text back when I get my notification and ask Rinse to please not ring the doorbell but to call or text because we have an infant sleeping at delivery time. Not once has the doorbell rung. I see the same people delivering and picking up, and they are always super friendly.”

“The fabric softener you all started using is great. But honestly, just getting my clothes folded and ready to go is worth it to me. Also pairing the socks like you did last time is awesome.”

“Convenience and customer service. Easy to talk to real humans behind the pickup and delivery.”