“The drivers are nice, and it's easy to schedule pickups. I love not having to drop off or pick up dry cleaning at all, and the wash & fold is so effortless. ”

“The fact that you have different levels of service is great. Wash & fold is good for towels, but I like my sheets pressed, and because you hang dry, I can also send in clothes.”

“Reliable—clothing gets picked up and returned when you say it will, clothes are reasonably clean, customer service is very responsive and seems to care about my being happy!”

“Laundry is a hassle. Quarters, going to the basement, lugging stuff around. The pick-up and drop off only when you need it, is the best. ”

“I love that couriers can pick up and drop off laundry at the door even when we're not home. Our schedule used to revolve around our laundry, but now we can just leave the bag out front if we won't be home.”

“The fabric softener you all started using is great. But honestly, just getting my clothes folded and ready to go is worth it to me. Also pairing the socks like you did last time is awesome.”

“The quality of your cleaning is wonderful. The valets are all polite, understanding and kind people who are great representatives of your company! My clothes always come back looking like they've been treated with respect and I love that. ”

“The pickup and the incredibly simple booking process. I feel absolutely delighted by the entire experience, and I'm grateful every time I book for the simplicity of it.”

“We used Rinse over a period of approximately 3 months when we were remodeling our home and didn't have a washer and dryer available. It was helpful to have a service like Rinse that did pickup and delivery, with reasonable rates.”

“Cheaper than most dry cleaning places in the city and dropped off to your door! What more could you ask for?!”

“Simplicity, ease of use, availability, customer service. Also the careful consideration of my clothes is amazing. The subtle bits of clothing repair when I'm missing a button or a string is out of place is what separates Rinse from the rest. You guys have my loyalty forever. ”

“The quality of services combined with the speed is amazing. As a subscriber to Rinse Repeat, this service has been a life saver since we have two little boys (with another little one on the way). We are able to fill the bag with our clothes and the next day our clothes are back, folded perfectly and smelling amazing. ”

“We work long hours and have a child so we have tons of laundry and very little time to do it. In addition our closest laundromat closed so we have to walk 5 blocks to the nearest laundromat. It's a pain.”

“Great service and nicely organized. Clothing is usually thoughtfully returned. This is the number one reason we go with Rinse. Others do not fold items into one pile and items are everywhere. Doing this is a big plus in my opinion! Thanks for the thoughtful business sense!”

“I like the amount of communication from Rinse about when things are happening and accountability for items though pictures of dry cleaning pieces. Staff is friendly and helpful as well. ”

“It’s super convenient. I can order day of until 5pm, Rinse always works with me if I need to reschedule a drop off or even will come later if I’m not home yet for the original scheduled time. There are no penalties for rescheduling or cancelling. The reminders and notifications are perfectly scheduled so I am always informed but not annoyed.”

“The convenience factor. Not having to spend half my day doing laundry, particularly bed linens. To have someone do it all for me is time-saving. I'd pay just to have someone fold my sheets!”

“Convenient app to schedule pickups and excellent customer service. Super flexible and friendly concierge/delivery drivers who always accommodate me if I need them to come at a later time or at the end of their route. ”

“So many good things! Customer service, delightful convenience (I was able to reschedule last minute via text, didn't expect it to work!), consistent quality, late night delivery hours, affordable prices.”

“They come later in the evening, allowing me time to get home from work/an activity and not have to rush. Also the convince of having them do the wash and fold.”