“You guys are cheaper than most dry cleaners, and yet you pick up and deliver very quickly. I'm beyond impressed.”

“The professionalism in way handle your communication with customers. The way all my clothes are folded and packed when returned. I have used other services and no one returns the clothes like rinse does. Love that even my socks get matched.”

“Ease and convenience of pick up and drop off for people with 9-5 jobs. Mobile app and texts are responsive and intuitive. Quality of washing and dry cleaning is outstanding. Friendly couriers.”

“I love the convenience of pick up and delivery. In some cases prices are better than walk in cleaners. It helps me out a lot. Thank you!”

“Ease of use, punctuality, professionalism, excellent customer service, care for my items. Essentially I can trust that you will pick up my items on time, you will take good care of my clothes and I can trust you’ll deliver what you promise.”

“Really easy communication, easy pickup, always comes back great. And whenever there's been an issue, you're super quick to respond and offer up solutions. ”

“The convenience is unmatched! I really appreciate the responsiveness of the pick up and delivery people and I have never had any issues. Everyone is always so friendly and always willing to accommodate”

“Personalized, friendly service and quality care of garments. I also received a handwritten note from the founders... such a nice a touch and almost unheard of these days! ”

“My clothes feel and smell AMAZING, I love how they fold the clothes, and organize them by clothing type (I know that sounds crazy OCD but it saves me a minute here and there, which adds up). I love how they can bring back my wash and fold the next day. ”

“It’s so easy to have our dry cleaning picked up and delivered directly from our apartment. It costs pretty much the same as it would going to the cleaners but better”

“Way more convenient than conventional dry cleaners; excellent text notifications; way cheaper than local dry cleaner”

“Good service but AMAZING customer service. Responds quickly via text and always solves whatever issues I have, zero hoops. ”

“Everyone seems to be in sync. Your customer experience team is on fire. I head up a support team so I KNOW how it can be. Fast response and love the text support option. App is easy and simple to use.”

“The customer support has been consistently great. The deliveries are consistently on time and easy. The communication is very good. Overall Rinse checks all of the boxes required for success for businesses built on customer convenience. I've tried similar services in the past that ended up becoming a bigger headache than they were worth, requiring more effort than doing the laundry myself. Keep making it easy and you'll keep getting my business (and many others' as well I suspect).”

“It's so convenient to have my laundry picked up and handled all through a couple clicks on my phone when I'm busy with life/work. The customer service is also excellent and the results have always been great.”

“Always on time, clear and transparent about costs and policy changes and your CX team is always a pleasure to speak with. Rinse hits all the points for me as a consumer. You made laundry for newly wed couple living in the city working at start ups simple. Thank you!!!”

“I really like but I can rely on Rinse on a weekly basis. Laundry and dry cleaning is picked up and dropped off on the same days twice a week and the quality of the service and work is outstanding”

“You do a nice job with the laundry. When you say 45 minutes, you mean 45 minutes. It's worth the money. It's money well spent.”

“I love the customer service, I love the fact that a responsive, wonderful valet comes to my door and my clothing is wonderfully cleaned/dry cleaned and neatly folded.”

“Easy and convenient; we started using Rinse because our washer and dryer broke, but even after fixing we'll continue to use Rinse because it frees up so much of our time to do other more enjoyable things than laundry for reasonable prices.”