Rancho San Rafael
Dry Cleaning
Delivery Service

“I love the brand, the service, the friendly staff and how Rinse has NEVER messed up my clothes. There are limited options in DTLA and I heart Rinse and trust Rinse. Love it. Keep up the great work!”

“It's so convenient to have my laundry picked up and handled all through a couple clicks on my phone when I'm busy with life/work. The customer service is also excellent and the results have always been great.”

“You guys are cheaper than most dry cleaners, and yet you pick up and deliver very quickly. I'm beyond impressed.”

“Very convenient pick up/drop off, up to date notifications, ease of communicating scheduling, friendly valets, detailed receipts.”

“Way more convenient than conventional dry cleaners; excellent text notifications; way cheaper than local dry cleaner”

“Personalized, friendly service and quality care of garments. I also received a handwritten note from the founders... such a nice a touch and almost unheard of these days! ”

“The convenience is unmatched! I really appreciate the responsiveness of the pick up and delivery people and I have never had any issues. Everyone is always so friendly and always willing to accommodate”

“It saves so much time, I don't have to go out to get a roll of quarters whenever I want to do laundry, I can avoid all the crazy neighbors in the laundry room ;-) Best of all, I don't have to spend ages folding everything - now it's so easy to put away.”

“Short answer: Rinse was able to establish trust from the very beginning. Long answer: The app is extremely straight forward. Rinse does exactly what they say they will do while remaining flexible when needed. The Customer Care is WORLD CLASS! I dedicate the song "Best I Ever Had" by Drake because my goodness! They communicate quickly and effectively. The couriers are professional and quick to pick up and drop off. Everything is perfectly executed. I'd love to have a lunch and learn with your Operations and CX managers for real! ”

“It’s so easy to have our dry cleaning picked up and delivered directly from our apartment. It costs pretty much the same as it would going to the cleaners but better”

“I really appreciate that I can request that my Rinse Valet stop by to pick-up/drop-off my clothes within a relatively small time window. I work a lot so this convenience is extremely important to me. ”

“Good service but AMAZING customer service. Responds quickly via text and always solves whatever issues I have, zero hoops. ”

“Rinse is AMAZING! Quick and easy pickup/drop off. I was impressed that everything was folded up so nicely and even all my socks were paired up!”

“So many great things! I've already been touting it to colleagues. It is super convenient for busy professionals and business travelers like me on the road for multiple weeks. But I will also use it at home because the price is competitive, the cleaning quality is fantastic and it is way more convenient. Total time saver.”

“The delivery people are very nice and friendly and I love how they text or call beforehand and when they are at our door. We have a baby who is asleep by 7, and a small dog who goes crazy when anyone knocks or rings the doorbell. The combination of the two means a crying baby and unhappy parents. Rinse has always been careful to not knock or ring the bell and always calls or texts. I LOVE this!”