“The entire experience is flawless, I absolutely love Rinse. From the tech integration scheduling my visit, texts giving me information about pick-up and drop-off, there is nothing I would change about the experience. I love the bags that were delivered with my name tag on them, making me feel secure that my clothes are separated and accounted for.”

“The process has been seamless and easy to manage and my clothes have returned clean and folded. It's made my life easier and saved me time.”

“Good communication. Consistent pickup and delivery times. Text or app vs phone call. You always find my AirPods when I leave them in my jeans pocket!!!”

“Convenient and high-quality service. Organized (for example, great that you provide bags), and easy-to-use web interface. Communication is also top-notch--I especially like the texts telling me you are in my neighborhood.”

“Pickup and deliveries on time. Time estimates are accurate and useful to have. Clothes well folded. Mobile friendly experience. Ability to provide another bag during a bag delivery.”

“From the technology (app), to the service response time, to the pickup and delivery, the caliber of service, and the quality of the wash, dry and fold service I received, Rinse was the best, by far! I'm glad I found you guys after the other guys I was using dropped the ball.”

“I love using Rinse! The laundry pick-up and drop-off to and from my apartment was super convenient, and the clothes came back very compact and nicely folded. I don't have laundry in my building, so this service is worth it every time.”

“Makes my life SO much easier. I live in a building with no laundry room or facilities and I'm a bit too far away from a laundromat to lug my clothes there every weekend with my work schedule. ”

“The fact that you pick up from home, your competitive prices, excellent customer service, your referral bonuses, good service, fast drop off of clothes. I like how you text me when you're in the area to see if I need clothes washed. I like getting texts that driver is close. Everything you do is great!”

“The convenience has to be the best feature about the service. I also appreciate that it has been designed to keep the working family in mind.”

“Friendly and easy...I've been looking for a laundry service that didn't involve giving my keys away or being home at odd hours. Rinse texts me on regular pick up days and drop off days and asks if I'll be home. The hours are usually when we are all home 8-10. If I want to skip a week, I skip a week. Then they actively check in as to when I need another pick up. And when I text the number that texts me, a person responds! Also, it charges my CC which is amazing. No more looking for cash or quarters. I hope RINSE is here to stay!”