“Not only was the process extremely seamless, but you are given status updates throughout the day, as well as someone texting you exactly when they are there to pickup your bag/when they have dropped it back off! The clothes are returned neatly folded and often grouped by item, which is....awesome. Folding laundry is my least favorite part, LOL! You can also request next day service for an upcharge which is nice if you're on a time crunch! Leonardo has serviced my delivery location and has been exceptional! So nice and very efficient.”

“PIt's very easy to schedule pick-ups, the drivers are always great, the pick-up windows are accurate, and the laundry comes back in perfect shape.”

“The ease with which you can schedule a pick-up is very nice. We also enjoy receiving updates (texts about when to expect a pick-up or drop off, emails about the items and cost, etc.)”

“Rinse is convenient! The customer service is excellent from the vallet. The quality of dry cleaning and mending is excellent as well.”

“Convenient, quick turnaround. I like that you get an email with each of your pieces listed. Also, Rinse automatically dry-cleaned a garment again once they discovered that there as still a stain after the first treatment. Great customer service in general”

“I work 40+ hours a week and I’m a senior. No convenient laundry facilities near me. It saves me time, energy, and money. I can spend quality time with my grandkids on the weekend.”

“This is the best service I've ever subscribed to. They clean my clothes with the utmost care and I've always been highly satisfied with the care they give to my vintage and high end pieces. You can tailor your experience as far as detergent and such and the way they fold everything is such a help, so you can just unload the clean items right into your dresser or shelving.”

“The Rinse service is perfectly suited to the life of two full-time working parents. I used to take laundry to the dry cleaner and then struggle for weeks to find a time to retrieve it. No longer! The app and text-message coordination is easy and efficient. The drop off and pick up between 8 and 10pm is perfect. Rinse effectively removes one item from my to-do list. Thanks!”

“Rinse has amazing service and an excellent online interface. I started using Rinse two years ago and the company has opened up my wardrobe. I feel like I can wear nicer clothes to work because I know I can look crisp and sharp because my wool suits are clean and pressed.”

“It's extremely convenient and professional and not much more expensive (if at all) than drop-off/pick-up service. I also love the level of communication. I get several automated texts reminding me about my pick up or drop off time and giving me flexibility to make changes as needed without picking up the phone to call anyone.”

“It's highly convenient. I also like that it isn't a drop off service, in the sense that the clothes come back directly to me and are not left waiting for me. I don't live in the building in my complex with the doorperson, so I feel better about getting my clothes directly.”

“Thank you so much. This service was prompt and perfect and saved my life this week. I appreciate your efficiency and quality of service, including my detergent requests, as I have severely sensitive skin...everything was returned to me folded and neatly stacked-as well as placed in front of my apartment with a photo. You guys are amazing.”

“I don’t have to do laundry! But I also appreciate the quality job Rinse does - everything smells great, nicely folded, and the price is fair.”

“Easy pick up and drop off, flexible timing (evenings), garments come back in excellent condition. I have used the clothing fix option before which was also very useful. ”

“Your clear communication, personnel who go out of their way to let me know when they are arriving, pick up and delivery to my door, and the wonderful wash and folding of my load! The fact that each load bag is labeled with my name shows your concern for quality which, at my age, I so appreciate.”

“I love the attention to detail. Receiving the pictures of my items gives me an extra level of security and confidence in you alls services. I also like that my items arent washed or mixed with other people's items. The valets have been polite and professional, as well as timely.”

“Very reliable service that saves me the time and hassle that comes with dragging my dirty clothes to a brick and mortar shop and having to leave work early to pick them up because they all tend to close so early. ”

“Easy, systemized and good customer service. I can effortlessly schedule pick ups through the app or texting. I don't have to think about laundry anymore, your system let's me put the items in a bag and forget about it saving time to do other priorities. Ever representative encountered for pick up has been helpful, informative and friendly. I'm never doing laundry again, why would I? Rinse has it covered for me!!!”

“Rinse is fantastic. They are full service and their customer service is beyond. Just text them if you need anything. They pick up at your door and return to your door in 3 days with freshly cleaned and perfectly folded clothes. Worth every penny! Our delivery person tonight, Haylin, in particular was awesome. I'm a Rinse Repeat subscription member and it is one of the best decisions I've made!”

“I love Rinse. I have used it for years because they are reliable and provide outstanding service. The app is easy to use. The couriers arrive when they say they will come. If there are ever issues they make it right immediately. I highly recommend Rinse to anyone looking for a laundry service.”