Depending on your lifestyle you may need access to a dry cleaner regularly, particularly if you work in an office environment with a dress code or frequent social outings that require formal wear. Finding a trustworthy dry cleaner near you should not be taken lightly. After all, you are trusting the cleaners with your wardrobe which costs money, and ultimately can affect how you look and feel each day.
We put together a list of the top factors you should consider when choosing a dry cleaner near you in order to help you find the best option nearby.
1.) Cleaning Quality
Arguably the most important factor to consider when searching for a cleaner nearby is determining whether or not the cleaner is able to provide you with high-quality, professional cleaning. The easiest way to find this out is to try the cleaner yourself. If you choose to do so, it might be a good idea to start small and only provide a few clothing items that are relatively easy to clean, such as dress shirts. This way, you’re not putting too much of your wardrobe at risk.
Otherwise, we recommend doing your research on the cleaner to find out how long they have been in business and what their customers say about them. Sites such as Yelp! are helpful because customers are able to leave a review and post photos, which gives you a preview of what the service is like at the prospective cleaner.
Additionally, cleaners may have a website where they provide a brief description of their experience and list reasons why they are the right cleaner for you.
At Rinse, we have decades of cleaning experience. Our Co-founder James Joun has been in dry cleaning for over 30 years. As such, we know what it takes to provide high-quality cleaning and have been doing so for many years in several locations.
Another way to find out if a dry cleaner is able to provide you with high-quality cleaning is by asking them questions. (HINT: if you need to ask Rinse a question you can email us anytime at [email protected].)
For example, you can bring in an item that you know will need extra care and attention, such as a formal dress with ornamentation, and ask the cleaners how they would handle the cleaning process. By doing so, you’ll gain a better understanding of how knowledgeable the cleaner is and it will help you determine if they are able to provide you with quality cleaning service that you can trust.
Finding a dry cleaner that is accessible for you and your schedule is another important factor to consider. Many dry cleaners are only open during normal business hours (e.g. 9am to 5pm). If you do find a cleaner near you, may have to navigate parking or the lack thereof. However, this schedule causes issues for most of us since we typically work during the day. Spending precious minutes before or after work to drive to the cleaners isn’t a great use of your time either.
In addition, you will want to find out if any cleaners near you offer a delivery service. If they do, they may only deliver during the day which isn’t helpful if you work or they may only deliver within a certain radius.
Rinse has addressed these two major pain points to make dry cleaning more accessible and easier than ever. We offer door-to-door pickup and delivery 7 days a week between 8pm and 10pm. With this schedule, our customers are able to fit dry cleaning into their daily routine.
3.) Damage Policies
Accidents and mistakes happen to the best of us, including professional cleaners. If your next cleaner inadvertently loses or damages your items it’s important to understand how the cleaner will handle the situation and what your options are as their customer.
While reputable cleaners rarely lose or damage items, they might have policies in place just in case the worst-case scenario does happen.
At Rinse, we have the best guarantee on the market. In the rare instance that an item goes missing or is damaged during the cleaning process, we will provide reimbursement for up to the full value of that item ($1,000 max per order), in accordance with our terms and conditions.
Furthermore, if you’re not satisfied with the cleaning of your clothes, we will re-clean them — free of charge.
4.) Additional Services
While you may be in the market for dry cleaning today you never know what you might need in the future. Finding a cleaner near you that does more than just dry cleaning is valuable because it will save you time from having to search for another cleaner and perhaps even save you money depending on the type of service you’re looking for.
It’s rather difficult for dry cleaners to offer laundry services but you may be lucky and live near one that offers both laundry and dry cleaning.
Another reason why Rinse is a leader in the clothing care industry is that we offer a variety of services including Wash & Fold, Hang Dry, Dry Cleaning, Launder & Press, Repairs, and Leather Cleaning.
Many of our Dry Cleaning customers end up using us for Wash & Fold and vice versa. You may need a cleaner that is versatile sometime in the future so finding a cleaner that offers several services now as opposed to later can save you time in the long-run.
Perhaps you are already thinking of this given what has transpired as a result of the coronavirus pandemic. Now more than ever, door-to-door services are becoming much more important. Rinse will continue to a leader in the space and provide door-to-door delivery service to those who need it
Choosing a dry cleaner near you shouldn’t just be based on the proximity of the cleaner to your home — it’s a decision that should take into account everything from pricing, convenience, experience, and quality.