Rinse, Inc., the fastest growing national brand in dry cleaning and laundry delivery, today announced that its service is now available in Chicago. In June, the company announced its plans to expand into at least 10 new cities following its Series B financing; Chicago is the first of those cities to launch. Rinse is looking to hire a robust team of operations personnel and Valets, in addition to partnering with local dry cleaning and wash and fold establishments.
“We are incredibly excited to bring Rinse to Chicago,” said Ajay Prakash, Co-founder and CEO of Rinse. “Our focus has always been on delivering high-quality clothing care for everything in your closet, and we know Chicagoans appreciate convenience that comes without a sacrifice. The initial response from our alpha customers has been fantastic, and we hope to bring that same experience to other customers in Chicago as we grow.”
Rinse started its innovative dry cleaning and laundry delivery service in San Francisco in 2013 and has since expanded into Los Angeles, Washington, D.C., and now Chicago. Its mission has been to remove the many points of friction in clothing care and to create a high-quality, consistent, convenient, and reliable experience for customers. Rinse’s technology backbone and smart approach to operations and scheduling enables the company to deliver world-class service.
Devoted to Chicago
Rinse’s Chicago operation is based in Bucktown and the company is looking to expand its local team of operations personnel and Valets, all of whom are W-2 employees. “Rinse Valets and our local operations teams are core to the customer experience,” said Prakash. “As we look to aggressively grow in Chicago, we want all employees to know that they have an important impact on the business.” In addition to hiring local talent, Rinse is focused on establishing partnerships with Chicago cleaning vendors. At a time when traditional dry cleaners and wash and fold establishments have seen business decline, Rinse is looking to partner to drive incremental business beyond the traditional walk-in customer. The company is already working with several local partners and plans to partner with more as demand grows.
Rinse is building the first and largest national (and global) brand in clothing care. It is addressing a massive consumer problem and creating a significantly better (and more standardized) dry cleaning and laundry experience through the combination of "smart scheduling" and best-in-class quality, all supported by a strong technology backbone that allows it to effectively manage the operational complexity that comes with scale. Its services include Dry Cleaning, Launder & Press, Wash & Fold, Hang Dry, Repairs, Leather Cleaning, and it even takes Clothing Donations. The company was founded by Ajay Prakash and James Joun and is headquartered in San Francisco. To experience Rinse for yourself, please visit www.rinse.com or download the Rinse mobile app (available on iOS or Android).