April 1, 2020

Effective on all pickups on or after April 1, 2020, Rinse has made a few adjustments to pricing on certain Dry Cleaning and Hang Dry items. Depending on where you live and what item we are cleaning, you will see some prices have increased, some have decreased, and some have stayed the same. You can view our full pricing list here to see what’s changed.

Although we have been planning this price adjustment for a couple months now, we recognize the timing of the update is less than ideal given the challenges and uncertainty we are all facing with COVID-19. Prior to the outbreak, we determined that we needed to make these changes to provide the same level of service and high-quality clothing care that you to come to expect from Rinse, and to continue to invest behind our principles of only working with local, environmentally-friendly cleaning partners who never use PERC and employing all of our Valets as W-2 employees rather than contractors, so they get benefits like paid sick leave. Despite the business challenges we face at the moment, we have maintained a modest price adjustment in line with our original plans.

At Rinse, our mission has always been to make your life a little easier by removing the friction of clothing care, while giving you time for the things that really matter to you. We have also always believed in transparency and honesty with everything we do.

If any of the minor price adjustments we have made create undue stress during an already stressful time, please email [email protected] and we will gladly provide a credit or refund for the difference on your most recent order.

We thank you for your continued support and we hope you all stay safe and healthy during these challenging times.

Best,
Your friends at Rinse