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Feature Deep Dive: Valet Location Tracker

By Rinse Team In Behind the Scenes
If you’ve ever used Rinse you know that at 5:30pm we send you a text message letting you know the approximate time of your Valet’s arrival that night. Part of that message includes a link to our Where’s My Valet tracking feature -- something that most of our customers find especially helpful.

This feature allows customers to see how many stops their Valet has before theirs so they can better plan their night. The approximate time of arrival that you received via text message at 5:30pm is usually accurate but the Where’s My Valet feature is the best place to get an up-to-the-moment estimate of when your Valet will arrive at you door. Similar to Uber or Lyft, this feature allows you to see how far your Valet driver is from your house and how many stops they have before yours so you can better plan your night.

Here’s how it looks:

rinse-valet-location

The Where Is My Valet feature is one that our team designed in response to customer feedback and feature requests. If you ever have an idea for how Rinse can be better, please share it with our team by contacting [email protected] We review customer requests regularly and update our service to better serve our customer’s needs!

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