Join our team
Join the team of passionate people building the best brand in clothing care
Operations Manager
San Francisco (HQ)
ABOUT RINSE
Rinse is building the first and largest national, and eventually global, brand in clothing care. We're taking on a massive consumer problem and creating a significantly better dry cleaning and laundry experience through the combination of "smart scheduling"; and best-in-class quality, all supported by a strong technology backbone.
We launched in 2013 and are currently in San Francisco, Los Angeles, Washington, D.C., Chicago, and Boston, with plans to launch multiple new markets in 2017. We've grown at double digit month-over-month rates since launch, have created a differentiated service our customers love, and have a model where the economics actually work.
Rinse is backed by a group of leading VCs and CEOs who see the massive potential in what we are doing and know we are the team to do it. We are looking for stars to join our team and can’t wait to hear from you.
IN THIS ROLE, YOU WILL...
- Lead change management processes, driving operational change throughout the organization.
- Manage significant projects end to end, starting with project objectives and requirements, setting (and adhering to) project deadlines, and delivering results while maintaining or exceeding quality standards.
- Operate in a highly independent work environment while working across business functions, often interfacing with Customer Experience, Technology, and Product groups.
- Report directly to our COO and contribute to our operational strategy.
AS THE IDEAL CANDIDATE, YOU...
- Have at least 3-5 years thriving in a highly analytical and/or operational environment. Project management experience is a plus.
- Are excited to define, prioritize, and solve key operational problems.
- Excel at working in cross-functional teams and have developed the ability to influence change without direct authority.
- Have strong interpersonal and relationship building skills; are able to effectively communicate across a variety of audiences; can use data to drive decision making and alignment; and can inspire and lead without complete data when asked.
- Possess a self-starter mindset and are comfortable in a fast-paced role where taking initiative with limited direction is required.
- Have the aptitude to work independently and set your own priorities.
WHY WORK AT RINSE
- You will join a small and high impact Corporate Operations team at Rinse, and have the opportunity to make a significant impact on the operational growth path as we develop a national footprint. You will take us to the next level.
- We are committed to professional development and can promise a fast-moving environment where you will be challenged and stretched on a daily basis.
- We offer competitive compensation and stock options, in addition to great benefits, including health insurance, open vacation policy, flexible work and office hours, and free dry cleaning and laundry!
- We have built a high-caliber team and have a tight-knit, collaborative work environment.
- Our office is in the Mission in San Francisco, located close to BART and Caltrain.
INTERESTED?
Email your resume to [email protected]. In your email, tell us about a project you managed that you are most proud of (include context and details as relevant).